We're looking for a Sales Assist Representative II to join the Expansion team at Zapier. Zapier’s on a mission to make everyone more productive at work. Zapier has helped millions of people build businesses through the power of automation. The Sales Assist group serves customers as they evaluate and buy Zapier’s upmarket offers, through being a dedicated sales point-of-contact. We help customers through fielding inbound demos over Zoom, inspire deep automation use-cases pertaining to their role, and through addressing any questions through their procurement and buying process. Ultimately, success here looks like teams and organizations buying and scaling their automation usage through one of Zapier’s upmarket products, with you as the sales touchpoint.
If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…
2+ years of experience, with a track record as a quota-carrying sales-person (software experience is preferred, especially across product-led companies with both self-serve and sales GTM)
You’re experimental and have the ability to test our ideas rapidly.
You’re comfortable getting into the technicalities of our product, API offerings and curious about building solutions with these tools.
Self-managing and high degree of agency to manage their pipeline and hit quotas
Effective communicator — can communicate to an executive audience with ease
Things You’ll Do
As a Sales-Assist Representative II, you will have 3 main responsibilities:
- Showcase Zapier as a potential solution for teams and businesses – You’ll lead demos virtually to model a wide range of use-cases in which Zapier can help drive ROI for our customers. You’ll educate the user on use-cases to help inspire more ways they can automate within their business. You’ll do this over 30 to 60 minute video-conferences where you’ll lead them from interest, to learning more about our product to purchase. Success here is measured by our ability to turn leads into customers.
- Run sales motions that drive adoption of Zapier across our upmarket plans – You’ll leverage product and customer data (product insights, role-specific use-cases and existing adoption patterns) to identify, outreach and convert customers to our upmarket plans. To do so, you’ll partner with the broader sales leadership to experiment, design and execute on sales plays.
- Maintain feedback loops back into the rest of the organization – Identifying learnings from your customer demos and passing them along as a feedback loop is critical in this role. This looks like tagging your call recordings with product feedback opportunities, or identifying areas where improved collateral may have accelerated the sales-process. To do so, you’ll need to be excellent at written communication.
You’ll work closely with numerous senior stakeholders and will be a part of several cross-functional steering committees as well.
The Whole Package
Our flexible, distributed environment lets us work with the best people from around the world. Zapiens live in 40+ countries, including the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more!
Competitive salary and profit-sharing program
Equity for All: Stock options (or equivalent) for every Zapien
Healthcare + dental + vision coverage*
Retirement plan with 4% company match*
$2,000 annual learning stipend for use on courses, conferences, and more—your choice
Two annual all-company retreats
14 weeks paid leave for new parents of biological or adopted children
Customized Zapiversary rewards on your 1, 3, 5, 7 and 10 year work anniversaries
Leading-edge equipment. We set you up with an Apple laptop and provide an additional budget for you to choose other home office accessories and software you may need.
Time to renew. We encourage Zapiens to take at least 2 weeks off each year. Most of us take 4-5 weeks, in addition to locally recognized holidays.
Opportunity to work with Zapier’s amazing partners network
*While we take care of Zapiens around the world the best we can, healthcare and retirement plans are currently available specifically in the UK, Canada, New Zealand, Australia, and United States.
How to Apply
We have a non-standard application process designed to promote inclusion and equity. We first ask a few questions in our application form that would typically be asked at the start of an initial interview. This helps speed up the process and lets us get to know you a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.
After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.
Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people, and do not discriminate based on race, color, sex, gender identity or expression, sexual orientation, religion, national origin, physical or mental disability, military or veteran status, genetic information, pregnancy, age, or any other status protected by local law. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.
Zapier is is committed to inclusion. As part of this commitment, Zapier will ensure that people with disabilities are provided reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact email@example.com.