Commercial Counsel


  • Full Time

Hi there!

We’re seeking a hands-on, sharp, and experienced Commercial Counsel (based in the United States) to advise on inbound and outbound contracting matters across our growing company.  In particular, this new role will focus on partnering with our Sales team to negotiate/close deals, leading the legal review of all Zapier’s vendor arrangements, and developing efficiencies in both our sales and procurement processes using automation and other technology.  As part of an expanding legal team, you are ready to roll up your sleeves, make an immediate impact, and will report to Benjamin Freshman.

Zapier is on a mission to make automation work for everyone—and our global, all-remote team is what makes this work possible. If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…

Our Commitment to Applicants

Culture and Values at Zapier

Zapier Guide to Remote Work

Zapier Code of Conduct

Diversity and Inclusivity at Zapier


About You:

  • You’re a Legal pro. You’re a licensed U.S attorney with 4-6 years of combined in-house and law firm experience with high-growth technology companies.  Prior in-house experience is strongly preferred for this role.
  • You have exceptional drafting and negotiation skills. You are experienced at drafting and negotiating different types of inbound and outbound commercial technology/cloud contracts, including online terms of service, SaaS service agreements, and contractor/consulting agreements.  
  • You have extensive experience creating, developing, and improving sales processes.  You regularly work with sales teams not only to close deals efficiently but also to improve coordination and internal processes, especially through the use of automation and other technology.
  • You are skilled at reviewing tech vendor contracts and consulting agreements as well as partnering with procurement teams.  You are experienced with drafting and negotiating SaaS, consulting, license, and service agreements as well as data privacy addenda.  You have built or significantly contributed to processes to review vendor contracts in close partnership with project and procurement teams.
  • You have strong professional judgment and are practical yet creative. You look at complex opportunities and issues in creative and effective ways. You look at the whole picture and know how to prioritize. You act on the best information available and act decisively.
  • You can make difficult decisions. You are capable of quickly identifying and resolving issues, including balancing legal and business risks and giving clear and concise legal advice, in order to drive matters to close.
  • You are self-aware and have a high EQ. You are able to function at a high level in a team setting whether leading the group or acting as an individual contributor. You have strong listening skills and can learn from others.  
  • You’re solid at time management. You have a proven track record of being able to prioritize and manage many deals and other matters simultaneously in a fast-paced, entrepreneurial, and rapidly scaling environment. As a part of a growing company, you have an opportunity to make a big impact, and you’re keen to build processes that’ll make your job more efficient over time.
  • You love new challenges. You have experience, enthusiasm, and intellectual curiosity for technology and are excited about the challenge of working at a dynamic, high-growth company. You are a creative thinker who is comfortable with change and ambiguity and able to build scalable processes from the ground up.
  • You're a skilled written communicator. You can take legalese and make it easy to read for a diverse workforce spanning the globe. Zapier is a 100% remote team and writing is our primary means of communication.


Things You’ll Do:

  • Partner with our Sales team to draft, review, and negotiate technology agreements including our online terms of service and other structures.  
  • Partner with teams across Zapier to draft, review, and negotiate vendor, service, and consultant/contractor agreements of all types, particularly SaaS and license agreements.
  • Draft and update contract templates and improve Zapier’s outbound and inbound contracting processes and policies, especially through the use of automation and other technology.
  • Develop internal resources covering legal issues relating to Zapier’s commercial relationships and agreements, including playbooks, FAQs, presentations, and other guides.
  • Work with internal business clients to identify and evaluate business and legal risks, and find creative ways to mitigate them while achieving business goals and pursuing opportunities to scale.
  • Support the legal team in developing strategies to scale legal support as the business grows.
  • Understand company-wide goals to develop systems, processes, and metrics that support Zapier’s growth.
  • Other duties as needed to meet the ongoing needs of the legal team at Zapier.


Zapier Compensation Guiding Principles

We believe all Zapiens should be rewarded competitively and equitably, using practices that are simple and transparent. This philosophy ensures we’re able to find, grow, and retain exceptional people from a broad range of backgrounds. Here’s how we define our compensation principles:

  • Competitive: Zapier pays well among the technology sector.
  • Equitable: Consistent pay practices; competency-based pay.
  • Simple: Pay is well understood, and pay practices are built for scale.
  • Transparent: Zapiens know how pay works, including how their pay is determined.


The pay ranges for this role are:

United States: 138,300 – 207,500 USD

A Candidate's compensation package is finalized once the interview process is concluded and accounts for experience, competencies (job knowledge, skills and abilities) and internal equity.

For more information on Zapier’s Total Rewards please click here.


How to Apply

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We are looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. protected by local law. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact



Job Overview