Strategic Partner Director – Platform Partnerships


  • Full Time

See yourself at Twilio

Join Twilio Partner Ecosystem team as our next Strategic Partner Director – Platform Partnerships 

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to scale partner ecosystem impact and top & bottom line growth for one of Twilio’s highest potential segments, Platform Partners.  You will be developing mutually beneficial strategic partner relationships and implementing focused go-to-market strategies with strategic partners such as Amazon/AWS, Microsoft/Azure, Salesforce, Google Cloud/GCP, and Facebook.

Twilio’s Platform Partnerships team is chartered with elevating and growing our Partner Ecosystem. With a ‘GM of the business’ mindset, you lead the global partnership go-to-market strategy and define joint business plans while executing cross-functionally to drive partner co-build, co-market, and co-sell / sell-with motions. You’re an ecosystem champion who thinks globally and executes locally, and enables programs and processes to scale business impact and growth.

Excited to see what you build to help us shape the future of Twilio’s Partner Ecosystem.


In this role, you’ll:

  • Deliver impact as the GM of your business by proactively driving holistic partnerships and cohesive cross-functional alignment
  • Scale global execution and success while cultivating and strengthening Twilio’s relationships with strategic Platform Partners
  • Lead stakeholder engagement and co-develop deliberate partner GTM strategies and regional plans
  • Partner with field sales/technical teams on partner co-sell/sell-with alignment, enablement, and establish joint partner pipeline discipline
  • Co-define partner marketing plans for demand generation, funds allocation and success metrics, and joint evangelism to drive market awareness
  • Interlock with product leads to co-define, synthesize, and prioritize joint product/partner and cloud marketplace use-cases, integrations, and roadmaps
  • Enable “better together” excellence by outlining partnership governance, self-serve & repeatable processes, and joint business/executive reviews and QBRs


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


  • Minimum 10+ years of experience in strategic partner development, partner alliance management, and ecosystem business development in the technology industry
  • Accountable with a sense of urgency and bias for action, and capable of leading teams by influence
  • Proven ability to proactively establish and nurture strong, productive partner alliances and executive level relationships with strategic technology partners
  • Developed and successfully grew business via partner go-to-market strategies and regional execution
  • Humble, honest, driven cross-functional master comfortable with change and navigating ambiguity
  • Collaborated with sales, marketing, product, program, operations, finance, and legal stakeholders
  • Familiarity of technology platforms, APIs partnerships, and B2B cloud marketplace go-to-market


  • Successfully led and managed global platform partnerships, specifically Salesforce, AWS, or Facebook  
  • Growth minded leader with line of sight on long term strategies while impacting short term opportunities
  • 12+ years of experience in global strategic partner development, partner alliance management, and ecosystem business development
  • Strong ability to unpack complexity, negotiate strategic and complex partner contracts / engagements
  • Delivered impactful marketplace partnering strategies focused on API and SaaS Solutions 


This role will be remote based with preference in San Francisco, USA. Approximately 10% travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

(Location dependent information)

*Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.

*If you are a Colorado applicant:

  • The estimated pay range for this role, based in Colorado, is $150,840 – $221,232.
  • Sales Commission: Additionally, this role is eligible to earn commissions and eligible to participate in Twilio's equity plan.
  • Non-Sales: Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Important COVID-19 Guidance (For candidates applying to roles in the United States):

To comply with Executive Order 14042, all Twilio employees working in the U.S. are required to submit proof of vaccination for COVID-19 unless they qualify for a medical or religious accommodation / exemption. Employees onboarded after January 4, 2022 must submit proof of vaccination or receive approval for an exemption prior to their Twilio start date.