Sr. Product Marketing Manager – Global Cloud Pillar


  • Full Time

See yourself at Twilio

Join the team as our next Sr. PMM Global Cloud Pillar

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to lead product marketing for Twilio Segment’s global cloud solutions products that help our customers respond to industry regulations like HIPAA, GDPR and CCPA.

Product Marketing drives key go-to-market initiatives at Twilio Segment. We work closely with product management, engineering, and design to define our product roadmap and we partner with marketing, sales, and success to bring new products and features to market. We’re looking for a strategic, analytical, collaborative product marketer to join our fast-growing team. 


In this role, you’ll:

  • Oversee the launch of new products and features by collaborating with product management, marketing, and sales

  • Refine Twilio Segment’s packaging based on a deep understanding of our customers, market trends, and our product

  • Create compelling positioning and collateral that showcases the value of our products

  • Synthesize market, customer success, and sales needs to help inform and develop the product roadmap 

  • Develop a deep understanding of our customers and keep a pulse on the competitive landscape to inform our go-to-market strategy 

  • Own marketing campaigns that will generate leads for our sales team.

  • Represent Segment with the analyst community


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


  • 8+ years of relevant work experience (marketing, product, sales), including 4+ years of B2B product marketing experience 

  • Incredibly organized and efficient—you take on complex projects and campaigns and own them from start to finish

  • Can lead feature launches autonomously and contributed to large product launches

  • Have experience marketing a product to product management, marketing, engineering or analytics teams 

  • Have strong product instincts and technical curiosity that translate to clear packaging, positioning, and messaging 

  • Have exceptional written, communication, and speaking skills 

  • Thrive in cross-functional environments and can effectively collaborate with product, marketing, and sales teams

  • Approach all projects with a customer-first mindset


  • MBA is a plus 

  • Experience working on products that address privacy regulations particularly in the healthcare industry


This role will be remote, and based in the USA

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

This role will be based in the USA.


*Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.


*If you are a Colorado applicant:

  • The estimated pay range for this role, based in Colorado, is $120,000 – $150,000 

  • Additionally, this role is eligible to participate in Twilio's equity plan.


The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

ollowing benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at