Software Engineer – Tax Team


  • Full Time

See yourself at Twilio

Join the team as our next Software Engineer!

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position will be part of a team of talented engineers within our Billing Platform who build services and products that operate at a massive scale. This platform is central to Twilio’s core business and is responsible for services to process all billing events and provide financial services for the company. The team is working toward building a platform for the future that hides the complexity that comes from complex, distributed financial systems. 

The successful candidate will design, build, and operate core platform services that help transition our platform to the next generation architecture. These services work for all Twilio customers, regardless of their scale and billing complexity.


In this role, you’ll:

  • Improve your knowledge of highly available and scalable distributed systems and use this knowledge to build new features into our platform.
  • Design, implement, and operate both new features on our current services as well as new services that will be built from scratch.
  • Leverage your excellent communication and written skills to articulate the “why” of the solution you are proposing, and have a good understanding of your team’s priorities and the customer impact.
  • Troubleshoot and fix operational issues and have the opportunity to improve the troubleshooting procedures and tools.


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


  • 3+ years of experience in software engineering working on backend distributed systems.
  • 2+ years of programming experience in Java writing clean code. 
  • 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
  • Experience working with stakeholders at all levels – be able to dive into nuts-and-bolts of how things work as needed. 
  • Experience mentoring engineers and fostering an inclusive environment, where all points of view are welcomed and encouraged.


  • A Bachelor's degree in Computer Science or equivalent practical experience.
  • On-call experience debugging mission-critical systems.
  • Understanding of AWS infrastructure or other public cloud providers.


This role will be based in our Dublin office or remotely in Ireland. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.