Privacy Counsel – Privacy Risk


  • Full Time

Privacy Counsel — Privacy Risk


See yourself at Twilio

Join the team as the next Privacy Counsel on our Privacy Risk team. 

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia, and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position will support our global privacy strategy, providing expert legal analysis on international privacy regimes, researching emerging areas of privacy law, and advising internal business partners on the effect of new legal requirements on our business. 


In this role, you’ll:

  • Provide expert legal analysis and guidance on domestic and global privacy and data protection regimes, including emerging areas of privacy law, cross-border data transfers, and application of global data protection requirements to all products and services;
  • Evaluate and mitigate risks in emerging changes in privacy law and regulations in new markets and verticals as Twilio expands, and assist internal business partners in mitigating those risks;
  • Architect scalable processes and enablement tools and develop new policy documents to empower teams in response to changes in legal requirements;
  • Collaborate with internal business teams on long-term data protection projects to guide their implementation of privacy controls;
  • Advise business teams on day to day questions about data protection obligations and commitments, and communicate clearly and efficiently to business teams about privacy concerns;
  • Coordinate with and advise the Twilio Security Incident Response Team in the event of an incident that requires the involvement of the Privacy Risk Team.


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!



  • An attorney, licensed to practice law and in good standing with your local bar.
  • 3–5 years of legal experience in privacy / data protection. In-house experience is a major plus. 
  • Functional knowledge of common privacy regulatory frameworks (e.g., GDPR, CCPA, ePrivacy, HIPAA, TCPA, and FTC guidelines, etc).
  • A curious, quick learner, with excellent organizational skills, effective communication skills, and a strong sense of initiative and drive to improve.



  • Experience with data protection laws outside of the US and EU, such as LGPD, APPI, PIPEDA, and other major international privacy regimes, is a major plus. In particular, experience with APEC privacy regimes and cultures is a major plus.
  • Experience with advising a business on navigating the rapidly-evolving global privacy law landscape is a plus.
  • Experience working with technical organizations or software developers to implement privacy early in the product lifecycle is a plus.
  • Experience responding to data breach situations or managing data breach notifications is a plus.
  • A certification such as CIPP/US, CIPP/E, or CIPP/A is a plus, but not a requirement.



This role will be remote.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

If this role isn't what you're looking for, please consider other open positions .

Colorado Applicants

  • The estimated pay range for this role, based in Colorado, is $145,520.00 – $181,900.00.
  • Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.