Partner Account Manager FLEX

Twilio

  • Full Time

See yourself at Twilio

Join the team as our next Flex Partner Account Manager

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

Partners are key to Twilio’s continued growth.  As customer requirements become more complex we need a strong set of partners to help customers implement, support and grow their usage of Twilio.  We work closely with sales leadership to ensure partners are an integrated part of the sales process.  Partners are key to opening up new revenue opportunities for us in the enterprise and untapped geographic markets. You will be mainly working on Spain, Portugal and Italy.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio. 

Responsibilities

As a Partner Account Executive, you will live the Twilio Magic values:

  • BE AN OWNER: Responsible for new partner acquisition and driving new revenue for a specific account while maintaining the highest levels of customer satisfaction.
  • WEAR THE CUSTOMER'S SHOES: Mastered creating pricing proposals, negotiating terms and managing the contract process. Ideally, you also have experience selling communications to a technical and business audience, building trust and mutual respect with technical customers and peers.
  • DRAW THE OWL: It’s up to you to do what it takes to build the ecosystem, ensure partners are helping drive joint revenue and delivering customer success.
  • RUTHLESSLY PRIORITIZE: Ability to balance competing priorities and manage multiple project/deals at the same time. As an added bonus, you’ve previously sold cloud or enterprise software.
  • Travel may be required 

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Twilio is looking for a Partner Account Manager who lives the Twilio Magic and has a demonstrated track record of leading and managing SI and reseller partners.  They also have:

  • At least 5 years of overall technology sales experience and 3+ years of experience in managing partnerships and partner teams at a large technology company including experience managing large GSIs, RSIs and resellers.
  • Extensive experience presenting to and negotiating with senior level management (internal and external)
  • Excels in a fast-paced, fluid environment
  • Demonstrated success in managing and growing partner relationships and meeting or exceeding goals
  • Strong data driven approach to decision making
  • Technically savvy and experience with the cloud, APIs, communications, contact center, enterprise software, devices, and mobility is a plus. 
  • Fluency in English, Spanish, Italian would be an advantage

Location 

This position will be located in Spain preferably Madrid. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions

#LI-POST

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.