Hardware Program Manager Returnship

Toast

Hardward Program Manager Returnship

Are you ready to restart your career as a hardware program manager? 

The Path Forward Return to Work program at Toast is a 16-week paid returnship for experienced professionals returning to the workforce after taking time off for caregiving. The program is open to individuals who have at least 5 years of professional experience and have been out of the paid workforce for at least two years to focus on caring for a child or other dependent. If you meet these criteria, we invite you to apply. 

At Toast we are excited to be part of the Path Forward program because we appreciate the skills you can offer, the perspective you provide, and the contributions you will make. This program offers you a chance to revamp your skills, update your resume with new experience, and make connections with others transitioning back to the workforce. It also offers support through Path Forward, a nonprofit organization on a mission to empower people who’ve been focused on caregiving, to transition back into the paid workforce.

About Toast

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.

About this roll* (Responsibilities) 

We are looking for a seasoned program manager in Hardware/FW development to join our Hardware Program Management team. As a Toaster, you will be challenged to take on meaningful projects that will help craft the future of the company. Your primary responsibilities will work with a cross-functional team of Hardware Design Engineers, SW/FW Engineers, Product Managers, Industrial Designers, and Manufacturing partners to bring projects to completion. You will apply your project management skills, and know-how to plan and execute key initiatives for the company.

  • With support during the returnship, lead new hardware product development program from concept to mass production
  • Create and execute project plans and revise to meet changing needs
  • Identify project risks, develop and manage mitigation plans
  • Deliver project objectives including product performance, schedule, cost and other KPIs
  • Partner with NPI Program Management to manage manufacturing partners to maintain schedule and deliverables
  • Understand Toast’s strategic priorities and drive alignment with the cross-functionally to deliver clear project plans
  • Keep the team focused and ensure commitment and objectives are met
  • Hold teams accountable for their commitments, removing roadblocks to their work
  • Leverage organizational resources to improve capacity for project work
  • Ensure teams are adhering to Toast standards and best practices
  • Proactively convey information clearly and accurately Process Improvement
  • Establish and implement best practices/processes for hardware and operation teams

Do you have the right ingredients*? (Requirements)

  • Bachelor's degree in engineering or equivalent practical experience
  • 5+ years of technical program management working in preferably consumer electronic products
  • Track record in program management roles during all phases of product development cycles from concept to launch
  • Knowledge of Hardware engineering development and manufacturing processes
  • Strong written and verbal communication skills
  • Ability to drive tangible results in a timely manner even when the work involves a high level of ambiguity
  • Self-initiative and ability to work independently
  • Strong collaboration and influencing skills
  • Team player and creative thinker with the ability to lead cross-functional teams
  • Experience working on mobile tablets or POS devices development is a plus

Bonus Skills

  • PMP preferred
  • Strong knowledge in a product development environment using agile and waterfall project management methodologies
  • Understanding Product Development Phase Gate processes, Hardware development processes, ECN/ECO processes
  • Experienced with MS Project, Excel, Jira and Coda
  • Ability to support domestically and internationally travel as needed

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. If you find yourself checking several but not all these boxes and are interested, we strongly encourage you to apply. At Toast we are committed to creating a diverse, equitable, and inclusive workplace, and are invested in building teams with a wide variety of backgrounds, identities, and experiences.

 

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success. 

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds. The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals. Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact accommodations@toasttab.com. For roles based in the United States: As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.

*Bread puns encouraged, not required

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

For roles based in the United States:  As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.

Job Overview