Senior Localization Project Manager – Platform

Spotify

  • Full Time

The Platform team creates the technology that enables Spotify to learn quickly and scale easily, enabling rapid growth in our users and our business around the globe. Spanning many disciplines, we work to make the business work; creating the frameworks, capabilities and tools needed to welcome a billion customers. Join us and help to amplify productivity, quality and innovation across Spotify.

We are looking for a Senior Localization Project Manager to join the Platform Mission here at Spotify!

Every year, millions of listeners from around the world join Spotify. Vital to this growth is our ability to connect with every one of them in a personal, clear, and authentic manner regardless of language or cultural background. In this role, you will take lead in making sure we provide our users with a truly localized experience across all of our products and marketing efforts, respecting their values and cultures.

You will report to the Marketing Localization Manager and work closely alongside your colleagues to improve and support our localization team’s mission and vision. We are passionate about relentlessly improving the localized user experience, and we want you to share our passion for global UX and language quality. With 60+ languages already supported, you’ll be fundamental to Spotify’s success.

 

What you’ll do

 

  • Lead localization projects for campaigns and marketing content, CRM, e-mails, product and web content, coordinate localization, and QA workflow.
  • Ensure work is done within budget and that vendors adhere to their service level agreement.
  • Lead meetings and work closely with cross-functional teams of designers, product owners, internal reviewers, engineers, marketers, and others across the company, passionate about Spotify’s success. You will facilitate communication of localization requirements, share insights, resolve any issues and ensure that we operate according to our overall localization strategy.
  • Review the existing project management resources, tools, and practices, analyze the gaps and work on opportunities for improvement
  • Bridge the gap between multiple partners working in the same space through the localization lens and proactively take initiative to educate and align their roadmaps
  • Coordinate the localization review workflow with internal and external resources
  • Review, prioritize, and supervise the resolution of bugs that affect localized product content quality and functionality.
  • Develop and implement processes to increase efficiency, and handle cost and time to market for localized versions.
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    Who you are

     

  • Proven experience as Localization Project/Program Manager in a fast-paced role with accountability for delivering projects with multiple components and multiple partners and collaborators.
  • Experience working both on the vendor and client-side
  • Experience maintaining relationships with vendors.
  • Experience working with Marketing teams on the client-side
  • Have a basic understanding of the engineering and software development processes
  • Experience working with multiple TMS, CMS, and other translation and content management tools.
  • Strong track record in delivering global products, and understanding of localization challenges.
  • Creative as well as a strategic problem-solver who can demonstrate strong organizational skills.
  • Strong communication skills
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    Where you’ll be

     

  • We are a distributed workforce enabling our band members to find a work mode that is best for them!
  • Where in the world? For this role, it can be within the Americas region in which we have a work location and is within working hours.
  • Working hours? We operate within the Eastern Standard time zone for collaboration and ask that all be located in that time zone.
  • Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our Work From Anywhere options here.
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    Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
    Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.
    Global COVID and Vaccination Disclosure
    Spotify is committed to safety and well-being of our employees, vendors and clients. We are following regional guidelines mandating vaccination and testing requirements, including those requiring vaccinations and testing for in-person roles and event attendance. For the US, we have mandated that all employees and contractors be fully vaccinated in order to work in our offices and externally with any third-parties. For all other locations, we strongly encourage our employees to get vaccinated and also follow local COVID and safety protocols.