We are seeking an outstanding Program Manager to join our growing Trust & Safety team. This role will play a lead role in developing and maintaining key partnerships between Spotify and the broad range of global third party safety authorities, organizations, and academics who comprise our Safety Advisory Council. You are a phenomenal leader and problem solver who excels in a fast paced environment, can create structure in ambiguous spaces, and bring cross functional teams together to drive solutions.
What you’ll do
Play a key role in launching Spotify’s Safety Advisory Council.
Plan and lead a regular cadence of engagement between Spotify stakeholders and external Safety Advisory Council members to discuss and capture feedback on safety initiatives.
Ensure a regular cadence of communication with the Safety Advisory Council around Spotify’s progress in the safety space.
Collaborate with internal and external stakeholders to increase awareness of and provide more transparency into how Spotify collaborates with the Safety Advisory Council.
Help identify and onboard additional Council members to ensure we’re being inclusive of safety expertise in markets around the world.
Who you are
BA/BS degree required.
4+ years experience project leading strategic initiatives; strong experience in successfully crafting and delivering sophisticated projects spanning multiple teams, functions and locations.
A deep understanding of the online safety trends and landscape, especially issues related free-expression and content moderation.
Excellent program management skills; proven track record to lead multiple projects simultaneously across time-zones
Outstanding communication skills; experience representing T&S in any situation and synthesizing complex information for all audiences.
Able to deliver training, build related materials and exercises, and adapt strategies for success of our Safety Advisory Council.
Strong critical thinking skills with the ability to identify workflow improvements and turn feedback into action.
Great teammate with ability to work autonomously, and lead others. Able to identify roadblocks and get hands-on to ensure programs move forward
Self-starter, resilient, and passionate about keeping our community safe.
Where you’ll be
We are a distributed workforce enabling our band members to find a work mode that is best for them!
Where in the world? For this role, it can be within the Americas region in which we have a work location.
Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our Work From Anywhere options here.
Working hours? We operate within the EST time zone for collaboration
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service with a community of more than 381 million users.
Global COVID and Vaccination Disclosure
Spotify is committed to safety and well-being of our employees, vendors and clients. We are following regional guidelines mandating vaccination and testing requirements, including those requiring vaccinations and testing for in-person roles and event attendance. For the US, we have mandated that all employees and contractors be fully vaccinated in order to work in our offices and externally with any third-parties. For all other locations, we strongly encourage our employees to get vaccinated and also follow local COVID and safety protocols.
This role is not eligible for hire in Colorado, USA.