Program Manager – Personalization Technology


  • Full Time

The Personalization team makes deciding what to play next easier and more enjoyable for every listener. From Daily Mix to Discover Weekly, we’re behind some of Spotify’s most-loved features. We built them by understanding the world of music and podcasts better than anyone else. Join us and you’ll keep millions of users listening by making great recommendations to each and every one of them. We ask that our team members be physically located in Central European time or Eastern Standard/Daylight time zones for the purposes of our collaboration hours.

We are looking for a Program Manager to join our Personalization Strategy & Operations team. This is a hands-on role where you will help multiple product teams work together to bring personalization to wherever our users are. The Program Manager will support leadership by driving & tracking decisions and processes, creating & maintaining project artifacts, and sharing your knowledge and experiences.

If you thrive in collaborative and passionate teams, love music and podcasts, and have a track record of successfully building digital business and technology, this is the role for you.


What you’ll do


  • Organizing and building program roadmaps to align on clear scope and execution targets
  • Develop ways-of-working and drive decision making across multiple teams and locations
  • Implement and manage through any significant changes to ensure project goals are achieved
  • Set cadence and tone for stakeholder management and communication
  • Analyze and recommend solutions for potential risks
  • Ensure we are delivering sustainably and continuously improving
  • Mentor others to help build our project and program management capabilities
  • Work out of our New York office with potential travel to Spotify offices in Boston and Europe up to 15%

    Who you are


  • You have at least of 5-7+ years of experience from successful delivery of complex projects spanning multiple teams, functions and locations
  • You have worked with software development and are well versed with agile methodologies and values
  • You are extremely skilled at oral and written communications
  • You are truly a “do-er”, willing to get hands-on solving any problems needed to help the program move forward
  • Familiarity with machine learning is a plus

    Where you’ll be


  • We are a distributed workforce enabling our band members to find a work mode that is best for them!
  • Where in the world? For this role, it can be within the Americas region in which we have a work location and is within working hours. 
  • Working hours? We operate within the Eastern Standard time zone for collaboration and ask that all be located in that time zone. 
  • Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our Work From Anywhere options here.



    Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
    Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service with a community of more than 345 million users.