Operations & Project Manager – Core Experience


  • Full Time

Delivering the best Spotify experience possible. To as many people as possible. In as many moments as possible. That’s what the Experience team is all about. We use our deep understanding of consumer expectations to enrich the lives of millions of our users all over the world, bringing the music and audio they love to the devices, apps and platforms they use every day. Know what our users want? Join us and help Spotify give it to them.

The Core Experience team works at the heart of the Spotify user experience, and our mission is to redefine the future of audio consumption, and provide users with an intuitive, pleasant, and frictionless listening experience. We are looking for an Operations & Project Manager to join one of our product areas. You’ll be responsible for making sure the operations and strategy work is running seamlessly and effectively as well as being able to oversee the delivery of complex products and services via one or more multi­disciplinary, highly skilled teams. 


What you’ll do


  • Actively discuss, manage and be proactive about how the work aligns with the overall mission yearly goals and across the portfolio
  • Own all planning related work in the product area, make the planning process intentional, effective and resulting in impactful and realistic plans
  • Drive the overarching perspective on how to best deliver goals within the product areas, including overall structure and alignment
  • Build the lightweight processes that support teams’ creating goals that ladder up to overarching strategies and priorities 
  • Work with cross functionally to ensure goals and scope are defined and there are cross-functional plans in place to make them reality
  • Communicate and visualise progress towards agreed goals and help managing and addressing risks, issues and dependencies
  • Help continually improve processes, ways of working and delivery approaches within teams and the product area
  • Establish relationships and effective cross team and cross functional collaboration, communication and decision making
  • Engage and build relationships with programme managers to aid collaboration and build transparency on delivery progress and challenges
  • Create great agile working environments for your teams and help teams establishing healthy team dynamics and routines

    Who you are


  • Have 3+ years of experience working with software development, you have delivered products and services from idea to launch.
  • Have worked closely with cross functional teams within design, research, product and engineering. 
  • Have a deep understanding of agile and lean methodologies and how they help deliver products and services
  • Have experience in discussing and interacting with senior leaders, an influencer with the ability to lead without formal authority.
  • You believe that how you work is as important as what you deliver
  • You see the bigger picture, analytical and can quickly grasp what is an actual problem/opportunity and what needs to focus on now.
  • An efficient communicator and great at clarifying and simplifying for teams.
  • You have a flexible approach, responsive to changing business needs.
  • Structured, goal focused, but also pragmatic, understanding the complexity of working with a multitude of different teams and people.
  • You’re great at building relationships, bringing playfulness and a sense of humor to work.

    Where you’ll be


  • We are a distributed workforce enabling our band members to find a work mode that is best for them!
  • Where in the world? For this role, it can be within the EMEA region in which we have a work location and is within working hours. 
  • Working hours? We operate within the Central European and GMT time zones for collaboration and ask that all be located in that time zone. 
  • Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our Work From Anywhere options here.



    Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
    Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service with a community of more than 345 million users.
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