Campaign Management Lead, EMEA


  • Full Time

Our mission at Spotify is to unlock the potential of human creativity—by giving a million creative artists the opportunity to live off their art and billions of fans the opportunity to enjoy and be inspired about it. Join the Operations team and you’ll manage the campaigns that help grow our business in existing markets and beyond. We don’t just sell advertising solutions to our clients and partners, we use our knowledge of ad products, ad platforms and the industry to impact the way the world experiences music and podcasts!

We are looking for a highly-motivated, experienced digital ad operations leader to join our Campaign Management team. In this role, you will be responsible for leading, coaching and growing the skills and expertise of the campaign managers in your region. You will partner with your team members, other Campaign Management leads and leaders in Sales, Account Management and beyond to ensure that we successfully execute our clients’ advertising campaigns and achieve our ambitious business goals.


What You’ll Do


  • Build relationships with each campaign manager on your team, developing and coaching them in both daily performance and long-term career growth
  • Serve as the primary point of escalation for your campaign managers and your colleagues across the business
  • Proactively partner with your manager and peer campaign management leads to ensure that we are continuously improving our processes and systems, maximizing the efficiency of our campaign managers and the value they bring to our clients
  • Provide technical expertise, troubleshooting and guidance using a client-centric approach to ensure your team has the tools needed to make optimization recommendations, meet campaign objectives and drive revenue growth
  • Ask questions to uncover the needs of customers and key partners, appropriately positioning Spotify’s capabilities and value in a way that drives client interest and campaign performance
  • Be a product and process subject-matter expert, relied upon for product functionality and capability questions and/or media plan recommendation questions throughout the client lifecycle
  • Access and analyze our performance data, clearly communicating key data points, historical findings and relevant advertiser research to internal partners and clients
  • Liaise and develop strong relationships with cross-functional internal teams to deliver cohesive best-in-class customer service to our clients
  • You will work out of our London office

    Who You Are


  • You have a Bachelor’s degree
  • 7+ years of proven experience in media operations on the publisher or buy-side
  • 5+ years of proven experience leading a team with members in remote locations
  • You are a passionate, accountable, creative and team-focused individual that will exemplify Spotify’s values
  • You demonstrate the ability to think creatively, proactively problem-solve and efficiently communicate internally and externally
  • You are experienced with Google Ad Manager and/or Megaphone
  • You understand the technical foundations of digital media, podcasts and programmatic mediums and have experience proactively identifying solutions to problems
  • You are proficient in 3rd party tracking vendors, including brand studies, viewability, and other relevant industry technology
  • You have excellent dexterity with the Google and Microsoft suites of products, including Excel and PowerPoint, and have excellent verbal, written and presentation skills
  • You understand the importance of building relationships and alignment across internal teams and within client organizations to meet mutual goals
  • You are a highly organized multi-tasker with strong attention to detail, and analytical and project management skills who thrives in a fast-paced, deadline-driven environment
  • You are fluent in English and French.

    Where you’ll be


  • You will work out of the London office.



    Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
    Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.
    Global COVID and Vaccination Disclosure
    Spotify is committed to safety and well-being of our employees, vendors and clients. We are following regional guidelines mandating vaccination and testing requirements, including those requiring vaccinations and testing for in-person roles and event attendance. For the US, we have mandated that all employees and contractors be fully vaccinated in order to work in our offices and externally with any third-parties. For all other locations, we strongly encourage our employees to get vaccinated and also follow local COVID and safety protocols.
    Job Overview