Senior Business Systems Analyst – PLM


  • Full Time

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which allows businesses that depend on physical operations to harness IoT (Internet of Things) data to develop actionable business insights and improve their operations. Founded in San Francisco in 2015, we now employ more than 1,800 people globally and have over 1.5 million active devices. Samsara also went public in December 2021 and we’re just getting started. 

Recent awards we’ve won include: 

  • #2 in the Financial Times’ Fastest Growing Companies in Americas list 2021
  • Named as a Best Place to Work in Built In 2022 
  • #19 in the Forbes Cloud 100 2021  
  • IoT Analytics Company of the Year in 2022’s IoT Breakthrough Winners 
  • Forbes Advisor named us the Best Solution for Large Companies – Fleet management software for 2022!

We're driving change in industries that are yet to fully embrace digital transformation. Physical operations make up a massive slice of the global economy but haven’t benefited from innovation and actionable information in the way that other sectors have. The potential for scale and impact is huge.

About the role:

This position will be part of the Business Systems team. The goal of the Business Systems team is to create and deliver meaningful, large scale technology programs that increase the ROI of Samsara’s systems and technology and improve the overall value and performance of the organization. We make systems/processes more efficient, reduce manual, low-value work, and enable the company to run better, make better decisions, and ultimately be more profitable.

As a Sr. Business Systems Analyst, you will be a shared owner of the vision for Samsara’s PLM and Supply chain systems. You will be responsible for becoming a go-to SME for our business partners, initiating and delivering on large and complex projects. As we are a lean team we’ll expect you to roll your sleeves up and help with support particularly during month/ quarter end also spending time on internal testing to ensure release quality. 

The ideal candidate will have a strong background and hands-on experience in the Product Lifecycle System (PLM), be team-oriented and have a strong work ethic. This role will collaborate with developers, engineers, and other BSAs within Samsara on strategic projects.

In this role, you will: 

  • Act as the application and process SME for the PLM. Analyze business and other data processing problems to implement and improve supply chain processes & systems to provide Samsara with comprehensive business and industry best solutions
  • Identify and collaborate effectively with key ICs and leaders across Engineering , Supply Chain, IT, Operations and more to solve key business challenges through implementing best practice solutions which can include process change, configuration, and/or customization
  • Perform complex business and systems analysis work to provide forward thinking, long term technical solutions
  • Facilitate and lead cross-functional requirement sessions to elicit, document, and analyze business requirements to identify functional scope.  Able to identify unspoken/ conflicting requirements and drive meaningful change even going against the grain (as needed)
  • Drive design and system configuration within PLM Systems, and other key supply chain systems
  • Prepare and review documentation for current processes, pain points, and assumptions for finance systems and continuously identify opportunities that will streamline workflows and processes within accounting
  • Draw from your experience to recommend changes in development, maintenance, and system standards that improves the team and our users’ experience while delivering long term scalability
  • Assist in the ongoing administration of PLM System-Propel and other supply chain systems as part of a team effort — create/ modify user roles and permissions, item configuration, workflows, custom fields, custom records, dashboards, advanced templates, reporting changes, related administration duties, etc.
  • Maintain our critical business systems: coordinate system upgrade activity, respond to issues and incidents, and provide day-to-day administration of the critical business systems that drive our global finance operations
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

An ideal candidate has:

  • 8 to 10 years of leading and implementing quality management and Product life cycle management systems in JDM/OEM/CM Environment
  • Bachelor’s degree or higher in Computer Science, Computer Engineering, Industrial Engineering , Management information System (MIS) or other technical and analytical fields
  • Strong working knowledge on PLM Modules – Item / BOM management , Change Management, Document Management , Design Management, Supplier management,Cost Management  Compliance Management
  • PLM Systems configuration experience mandatory
  • Expert in System installation & administration activities, System Upgrades and Data Migrations
  • Knowledge of Engineering Design Collaboration and integration with design systems like ECAD, Solid Works etc is recommended
  • Experience with PLM integration with other enterprise applications (ERP, SalesForce etc)
  • Knowledge of Systems Life Cycle development methodologies
  • Experience as a team player leading IT, business users and steering committee to lead Project Implementation
  • Work ethic: You do what it takes to make a project go well. You are equally comfortable taking personal ownership for a task as delegating it
  • Prior knowledge and experience working in sprints and following the Agile methodology
  • Ability to handle ambiguity, nurturing creativity,  and work effectively in a fast paced and fluid environment
  • Proficient knowledge of SQL, and being able to create and review SQL intermediate to complex queries
  • Experience working in a team-oriented, global, collaborative environment
  • Excellent written, oral, interpersonal, and presentational skills. Must be fluent in English
  • Experience with Propel PLM configuration/customization
  • Knowledge of Master Data Management tools/process
  • Knowledge of supply chain processes
  • Experience with team center configuration/customization

At Samsara, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.


Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email or click here if you require any reasonable accommodations throughout the recruiting process.

US Only: Please note that Samsara’s COVID-19 vaccination policy requires all team members who will be meeting in person for business or working from one of our offices to be fully vaccinated against COVID-19 or submit regular testing. People who cannot be vaccinated for qualifying medical conditions, sincerely held religious beliefs, and other legally protected categories, may request an accommodation.


Our target total compensation market position is in the top 25% of all software and hardware companies. Our full time employees receive an above market-rate salary, an outstanding equity offering, employee-led remote and flexible working, health benefits, personal development, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.  

Flexible Working 

At Samsara, we have adopted a flexible way of working, enabling teams and individuals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants. As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company. 

Job Overview