IT Business Analyst (Remote)


Are you looking for a hybrid or remote work opportunity? Are you ready for  a workplace that provides benefits that suit your needs? Do you seek a workplace where you grow and transform your career? 
We are Relativity. A market-leading, global tech company that equips legal and compliance professionals with a powerful platform to organize data, discover the truth, and act on it.  The US Department of Justice, 199 of the Am Law 200, and more than 329,000 enabled users trust Relativity during litigation, internal investigations, and compliance projects. 
Our SaaS product, RelativityOne, has become the fastest-growing product in the company’s history and we have consistently been named a great workplace. As we grow, we continue to seek individuals that will bring their whole, authentic self to our team. 
The Business Analyst role partners with our product managers and engineers to craft the journey to Relativity’s success. With a keen focus on user-centric design and a passion for problem solving, you will help fulfil our mission of delivering optimal business outcomes while ensuring a positive user experience. You will establish long-lasting relationships with business stakeholders in order to unite business and technical expertise. This role serves as a foundation for senior roles within IT, positioning you for growth into IT product ownership among other exciting tracks.  This role reports to the Manager, Business Analysis.

Your Role in Action:

  • Drive requirements gathering and refine product backlog 
  • Conduct discovery sessions to understand, define, and prioritize requirements to ensure they deliver the necessary business outcome as defined by the project lead.  
  • Measure and communicate proposed project/feature/enhancement benefits by linking requirements to value drivers.  
  • Working with IT Product Managers, engage with stakeholders to document and understand current processes and recommend solutions.  
  • Employ a variety of requirements gathering techniques (interviewing, workshops, surveys) to create artifacts that detail functional and non-functional needs. 
  • Continuously refine and maintain product backlog to ensure relevant requests are meeting the needs of the business 
  • Maintain relationships both within IT and internal stakeholders 
  • Foster and develop relationships with business stakeholders to understand and maintain business capability summaries  
  • Through business knowledge and working with SMEs (Subject Matter Experts), communicate how technology enables the business and drives business value 
  • Facilitate stakeholder discussion to resolve competing priorities and manage scope 
  • Work with the technical delivery team to estimate work, coordinate project delivery, and identify solution interdependencies 
  • Drive change management and deployment planning activities 
  • Conduct deployment planning sessions and ensure ownership of pre-release activities 
  • Engage with IT and business SMEs to coordinate organization change management, training, and transition of new features into daily operations.  
  • As needed, aid with project management and the delivery of a feature. 
  • In order to ensure quality of deliverables, create and execute testing scripts and facilitate change management. 
  • Work closely with the agile scrum squads to ensure prioritized requirements are in line with the technical solution delivered. 
  • Your Skills:

  • At least 3 years of experience working on complex projects/programs across multiple regions and/or business functions. 
  • At least 5 years’ experience in a customer-facing role and working in cross-functional teams towards common goals. 
  • Preferred Skills

  • Experience working in an Agile environment, preferably scrum.  
  • Participation across the full development life cycle. 
  • Previous experience in SaaS (Software as a Service) software. 
  • Excellent verbal and written communications skills for technical and non-technical audiences. 
  • Proficient at business process design (Process flows, diagrams, etc.)   
  • Proficient in using Microsoft Office, Jira, Slack, Zoom and other productivity and collaboration tools 
  • Relativity is a diverse workplace with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they’re empowered to be their full, authentic selves, regardless how you identify.
    Benefit Highlights:
    Comprehensive health, dental, and vision plans
    Parental leave for primary and secondary caregivers
    Flexible work arrangements
    Two, week-long company breaks per year
    Unlimited time off
    Long-term incentive program
    Training investment program
    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    Job Overview