Technical Program Manager – Distributions

Qualtrics

  • Full Time

Description:

As the Technical Program Manager for Distributions Team, you will be responsible for coordinating across multiple teams and across disciplines to deliver complex, multi-quarter initiatives into the hands of customers. You will work with engineering, product management, quality assurance, marketing, sales, and customer success to ensure we deliver the right features as quickly as possible.

You will drive these cross-team initiatives from inception to delivery. Responsibilities will include defining feature requirements, identifying and tracking dependencies, clearing roadblocks, communicating status and aligning across teams, and helping find creative solutions to provide core value while making the right tradeoffs.

The role will include wearing multiple hats to design and improve features to drive customer value. You will work with product managers to clarify product requirements and user stories, with engineering to drive architectural and process efficiency, with marketing to produce documentation for release, with support to produce online help content, and more. There will be an opportunity to drive both customer-facing features as well as back-end infrastructure evolution.

Ideal candidates will index high on:

  •   Internal program management/product management and technical depth.

  •   Prioritization, coordination, and communication across teams.

  •   Strong understanding and belief in agile experimentation.

Experience

  • Bachelor's degree or higher in Computer Science or a related technical field

  •  5+ years of technical program/project/product management experience

  •  Experience managing and successfully delivering large scale software development projects

  •  Experience leading cross-functional teams to deliver projects with multiple dependencies and

    constraints

  •  Ability to communicate effectively and establish credibility with technical and non-technical

    stakeholders including executive staff

  •  Experience defining programs, writing detailed functional specifications and delivering projects

    that meet rapidly evolving business needs