Global Finance Operations Analyst


​​The Challenge

Qualtrics is looking for an energetic and self-motivated individual to join our growing Finance function. We are a goal-oriented team that works hard and enjoys the incredible trajectory that Qualtrics provides. This is a job for a motivated individual who has great analytical skills and who is ready to work in an ambiguous environment. If you enjoy working in a fast-paced environment on a daily basis, this job may be a good fit for you.

This professional will be responsible for actively working with the Shared Services team on all Billing systems, process, projects, and escalations. This will also involve actively working with other finance and business teams at Qualtrics to understand overall company targets and strategize collections accordingly for near-term and long-term.

A Day in the Life

  • Internal Qualtrics stakeholder rep for Billing function
  • Handles complex/highly visible cases & escalations
  • Optimizes systems & process for invoicing
  • Sets up new invoicing methods such as T&M, Franchise, etc
  • Monitors accuracy of billing activities and delivers training & enablement
  • Manages process migrations as needed
  • Gains alignment on process improvements both internally to Qualtrics and with Shared Services
  • Has some ownership in overall performance of the Billing Team
  • Work with other Qualtrics teams including Accounting, Renewals, Revenue, and Deal Desk to understand company needs for billing and implement solutions 
  • Own and maintain dashboards (Tableau/Excel/PowerBI) 
  • Advise Shared Services team members on best industry practices in AR landscape
  • Use data and analysis to identify opportunities to improve invoicing efficiencies, including monitoring and reporting dashboards that display business results
  • Partner with product and tech to automate recurring processes to scale with the growth of the company

Required Skills/Qualifications

  • Bachelor’s degree in Finance, Accounting or Economics
  • 4+ years of experience in corporate finance or related fields
  • Strong analytical, quantitative and problem-solving skills
  • Knowledge of Netsuite, Salesforce, reporting tools and ticketing systems
  • Adaptable, team player with a track record building and maintaining effective professional relationships
  • Have  mindset for scale, efficiency and growth
  • Good communication and project management skills
  • Experience in a fast-paced environment preferred