Expressions Of Interest: Sales Development Representative – 2023 Start

This role will commence from Q1 2023. We are currently taking expressions of interest to the team, to begin the interview process.

Don’t worry if you feel you don’t tick all the boxes yet – hit that apply button anyways! We recognise that great talent comes from many places, and are committed to hiring incredible human beings above all else.

About The Team:

Starting on the Sales Development Team, you will receive world class training on our products and sales process, get acclimated to the industry, and familiar with our client demographic. Those who exemplify exceptional performance, will be quickly promoted onto one of our Corporate Sales Teams across multiple product lines. Corporate Sales representatives have the opportunity to progress in sales or leadership positions.

The Sales Development team is an essential team in Qualtrics sales and marketing efforts and is responsible for a combination of demand response, demand management and demand creation. The purpose of the department is to:

  1. Generate qualified pipeline that progresses through the sales funnel, generating new closed revenue.
  2. To provide a strong developmental pathway to progress into a quota-carrying Account Executive role.

This opportunity will be focussed on our new business expansion plans in ANZ and be based out of our Sydney headquarters.

A Day in the Life

  • Demand creation (cold calling), demand response (warm calling), demand management (managed follow up process). You'll make targeted outbound calls and personalized emails to contacts each day, getting into a regular cadence of developing new business opportunities.
  • Effectively communicate value propositions across multiple product lines to secure initial meetings with prospects
  • You work with Account Executives to discuss and strategize methods to penetrate targeted accounts with the goal of setting quality meetings.
  • You work closely with our Marketing team to execute on personalized account-based campaigns
  • You’ll track activities in LinkedIn and Salesforce and become a pro at these systems.
  • You attend 1:1’s, team meetings, trainings, sales calls, discovery calls, demos, etc. to develop your skills.
  • You collaborate with your peers sharing standard methodologies, “oops moments,” and role playing to make sure you’re focused on continuous improvement.

Expectations for Success

As a SDR, you are responsible for contacting leaders and executives in organizations of all sizes across many verticals. Your focus is helping leaders gain insights around their market, customers, and employees, which allows them to make quicker decisions driven by data.

  • You identify key decision makers and/or key influencers within an organization across many different departments
  • You understand the impact our products have on our customers
  • You articulate to prospects how our tools can help their organizations get to the next level with real-time data
  • You work well with teammates, like to strategize, and plan out creative methods to generate more business opportunities
  • You use rejection as fuel to motivate and push you to work harder and smarter
  • You’re a self starter, competitive, and driven. You see the bigger picture. You don’t settle for mediocrity
  • You don’t hit quota because that is what is expected of you, rather you blow past quota because it’s who you are
  • Financial rewards, opportunity for growth, and promotions motivate you.

Who We're Looking For

  • Bachelors Degree (or within 6 months of graduating). This is an entry-level position suitable for recent graduates, or those looking to pivot into the software sales industry!
  • Highly motivated to kick-start or accelerate a career in software sales. Even better if you've spent a bit of time working within a customer-focussed environment such as retail/corporate sales, outbound/inbound support, recruitment, consulting, etc.
  • Doesn't shy away from the phone – you'll be expected to make a high volume of outbound calls and get along with a range of buyers (from VPs to C-levels). You will need to be a confident communicator, or motivated to improve your communication skills.
  • Exceptional interpersonal ability and likeable – building relationships is part of who you are, and not just part of the job. 
  • Passionate about technology products and willing to put in the effort to learn a variety of systems and processes.

What differentiates us from other companies:

  • A product that is strongly positioned to disrupt a multi-billion dollar industry and change the way we think about traditional experiences.
  • Work life integration is deeply important to us – we have frequent office events, team outings, and happy hours. Hear from our employees directly on Glassdoor!
  • We live by our cultural values: TACOS – Transparency, All In, Customer Obsessed, One Team, and Scrappy.
  • We hire the best with the intention of developing and promoting within. Our interview process is held at a high standard, however our company's success cannot be done without the success of our people.
  • We lead from the front on important issues. We have several teams focused on Diversity and Inclusion (MOSAIQ), cancer research (Five For The Fight), WFH (COVID Taskforce), Women in Leadership (WLD), Veterans (QSalute)… the list goes on.
  • To learn more about what we value read about it directly from our employees' Qualtrics Life stories

Some of our perks and benefits

  • Hybrid work – our North Sydney office is buzzing, however we want to ensure our people are feeling supported in doing their best work, wherever they are, when they want. This is not a 100% remote role.
  • A comprehensive package consisting of base, commissions, equity and generous benefits. Clear expectations for performance and progression pathways.
  • We offer top-of-the-range private health insurance, annual experience bonus ($2800), wellness stipend to allow you to focus on yourself ($425 each quarter), $965 to put towards your home-office setup and much more.. did we mention the catered lunches (in office) 5 days a week?
  • Fantastic commission accelerators for high performance and exceeding targets.
  • Employee Share Purchase Program (ESPP).

Applicants must be legally authorised to work and reside in Australia, without requirement of sponsorship now or into the future.