Product Communications


  • Full Time

At Plaid, our mission is to unlock financial freedom for everyone.  There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Salt Lake City, Washington D.C., London and Amsterdam.

The Communications team at Plaid is looking for a hands-on public relations professional to support our product communications initiatives. This is a key role that will shape the messaging, plans and stories to grow awareness of Plaid’s role in enabling digital finance, including our newest innovations in the payments space and Plaid’s payment partner ecosystem. 

The ideal candidate is passionate about the ability for technology to build a more equitable financial system, and the potential for Plaid to drive the next phase of digital financial services globally. You have a proven track record of managing successful relationships with the press, partners, customers, and industry influencers. You excel at driving programs across cross-functional teams and are a strong communicator, storyteller and presenter who can interact with senior management, both internally and externally. This person reports directly to our Product Communications Lead.


What excites you:


  • Digital finance and the potential to create a more open, accessible and equitable financial system
  • Building relationships with press, partners and internal stakeholders
  • Collaborating with team members across the company
  • Creating new programs and driving results-focused projects
  • Helping company spokespeople continually improve
  • Working with customers to uncover stories behind the technology
  • Writing and storytelling
  • Setting ambitious program goals and finding creative ways to reach them
  • Working in a fast-paced environment that values self-starters, solid judgment and quick decision-making

    What excites us:


  • 7+ years experience in technology communications; financial services industry experience a plus
  • Strong understanding of the payments ecosystem a plus
  • Collaborative team player who works well with others and shares credit easily
  • Stellar written and verbal communication skills
  • Strong project management skills and ability to move projects forward regardless of obstacles
  • Proven ability to manage media relationships and drive impactful articles beyond product news
  • Critical thinker who understands how to translate messaging across different audiences
  • Experience working with industry analysts a plus
  • Passion for being a part of high-performing teams with a strong bias for action





    Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at
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