We are looking for a creative and collaborative storyteller to serve as an internal communications advisor and communicator for HashiCorp’s Worldwide Field Operations (WWFO) organization. In this role, you will be responsible for developing and delivering clear, concise and consistent communications to various audiences within WWFO applying multiple communication channels. Reporting to the Field Communications Lead, you will align and work closely with Worldwide Technical Field Operations (WWTFO) leadership and cross-functional partners with the goal of delivering impactful messaging and collateral to keep the team apprised of company news and developments, promote understanding, and guide desired outcomes. This is an individual contributor role, not a people manager.  

Responsible for:

• Partnering and serving as a trusted advisor to WWFO functional leaders (as assigned) to execute communication strategic objectives and develop a communications messaging platform for their teams and/or WWFO. The Technical Field org is the directive for this role. 
• Developing compelling, clear, and concise content for internal communications to be delivered via multiple channels, including but not limited to email announcements, presentations, webinars, newsletters, videos, and internal stories, blog posts and FAQs.
• Building change management communications strategy around change initiatives, organization modernization, product/marketing realignments, and organizational announcements.
• Moderating large-scale meetings, including content creation, formatting, slack channel monitoring, FAQ publishing, and surveying. 
• Using multiple communications channels by applying best practices for channel management to optimize the metrics that matter.
• Management & adherence to an editorial calendar and assisting with streamlining communication distribution lists for various groups and audiences.
• Ensuring standardized communications programs and processes across the organization are applied to maintain consistent modes for message delivery.
• Fostering the WWFO-specific brand and ecosystem presence that promotes effective communications while retaining alignment with corporate standards.
• Measuring, leading, and reporting communications program metrics to leadership.
• Supporting the completion of various communication initiatives as needed (e.g., newsletters, recognition/accomplishment stories, and blog posts.
• Partnering with cross-functional teams/leaders to deliver communication initiatives

Requirements:

• 10+ years of relevant work experience in internal communications or a combination of equivalent internal/external/marketing/enablement or change communications  
• Excellent writing, editing and proofreading skills with a proven track record to translate sophisticated ideas into digestible and compelling messages for various audiences. 
• Experience in communicating with internal audiences in a fast-paced technology company, specifically supporting sales, services, and customer success (SAAS preferred)
• Experience working closely and interacting with executive leaders in a communications role capacity. (More than just crafting content)
• Experience launching, managing, and driving communication plans/campaigns and analyzing metrics to ensure future improvements
• Experience with Zoom Webinars, Google Apps (or Microsoft Suite with the ability to learn Google Apps), Slack, and Email Specific Tools
• Proven track record of successful project management and implementation skills
• Bachelor's or Master’s Degree in Business, Marketing and/or Communication
• Experience working at a publicly traded company is preferred

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