Global Strategic Account Manager

Are you ready to make some history?!

Foleon is a leading content creation platform providing business teams with a fast and scalable way to produce highly-engaging content experiences that bring a new level of intelligence to their customer journeys.

Foleon is based in Amsterdam and New York and serves more than 1,400 global B2B brands.

We value people who are bold, ambitious, collaborative, and customer-centric. Even better, the ones who know how to work hard and have fun at the same time. We’re a team of highly driven people, with a great sense of human connection and a clear focus.

If you’re looking to build your career in a fast-growing international tech scale-up, you’re in the right place.

Your Mission

With Matrix reporting into both the Interim Vice President of Sales & the Vice President of Customer, as an Account Manager, you’ll play a critical role in driving efficient growth within our existing book of accounts. This role, new to Foleon, will lay the foundation for our Post-sale growth motion, shaping and influencing the role itself, and the function as a whole.
In this role, you will focus on renewing and expanding customers across our two key markets NAM & EMEA/ROW. You will own and manage a book of business, driving value and broader use of the Foleon platform – within the existing department, into additional departments/teams, out to new regions, and into new entities – from opportunity identification to close.

Your Job

  • Through research, prospecting, and outreach, source 10% of the pipeline (value and volume) necessary to achieve adequate pipeline coverage and monthly and quarterly targets (in addition to what is sourced by CSMs).

  • Exceed monthly/quarterly sales targets by driving new opportunities and expanding into existing accounts.

  • Effectively sell the value of Foleon to key stakeholders within the account; pitch how Foleon delivers ROI to the customer and is an integral part of their commercial strategy

  • Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Hubspot (CRM).

  • Building & maintaining Existing Business (EB) pipeline in line with coverage expectations (2x target) to ensure consistent delivery against targets

  • Partner with customer success to ensure high satisfaction within your accounts and find and create ways for expansion within our book of business.

  • Build account plans for key accounts and execute these strategies to achieve growth, retention, and customer experience goals.

  • Collaborate well with internal resources including BDRs, Account Executives, Customer Marketing, Customer Education, and Customer Success.

Your Competencies & Skills

  • Coachability; willing to accept feedback, and always looking to improve
  • Curiosity; with a genuine desire to uncover customer pains and business goals and connect them to the value and impact of the Foleon platform
  • Intelligent, driven; An ambitious person, looking to exceed and over-perform!
  • Self-awareness; someone who takes true ownership over their results
  • Self-motivated; driven to succeed and love winning and helping your customers achieve their goals.

Your Qualifications

  • You are a top performer in a sales/AM role with 2+ years of experience

  • You have a track record of achieving or exceeding sales quota.

  • You have worked in a B2B SaaS company

  • You have experience with outbound/prospecting (crucial)

  • You are excited to be using consultative and challenging sales strategies in a competitive market. (Knowing the WBD sales methodology is a bonus but not required)