Group Product Manager, Consumer Discovery & Engagement

eventbrite

THE CHALLENGE
Eventbrite is on a journey to make our platform the go-to destination for consumers looking to discover live events. We already touch millions of consumers, helping them get together, explore their interests, and pursue their passions through live experiences. Now is the time to supercharge the experience and connection we have with our customer base by delivering best-in-class products on our mobile apps and web to make Eventbrite the trusted destination for consumer demand and help fuel the flywheel of our event marketplace.

To help us deliver on this ambitious vision, we are on the hunt for an energetic Product Manager who puts the customer first, is passionate about user experience, and lives and breathes data to make decisions. Sounds like you? Let’s talk.

THE TEAM
You’ll be joining a global team of experienced and talented Product Managers, Engineers, Designers and Analysts who are focused on building a product that empowers and enables customers to participate in great live experiences. We are passionate about live events, motivated, collaborative, and a fun-loving team responsible for a high-growth, global business.
 
THE ROLE
With the largest event inventory on the planet, and millions of consumers using the platform for event discovery each month, a delightful, low friction consumer experience throughout is critical to our success. You’ll be responsible for driving initiatives from improving our search experience, to building novel ways to browse our inventory. 

In this role, you will be responsible for identifying key opportunities, creating a compelling vision for your product group, defining a strategy and leading teams to ship high quality products. You will work closely with cross-functional teams within and across Eventbrite.  This is a great opportunity to join a dynamic team, directly impact millions of would-be event-goers, and help our consumer product become a trusted tool for exploring, and attending the best events on Eventbrite.

 

THE SKILLSET

 

  • Minimum 8 years of experience in product management, preferably with experience working in native apps or consumer-facing products
  • Experience developing product strategy & building alignment / consensus across an organization
  • Balance strong bias for action with deep experience driving product alignment across multiple stakeholders
  • Passion for building innovative products that solve user needs through deep understanding of the customer and finding product market fit
  • Understand user needs, respond to tight deadlines, and deliver products that drive key business metrics
  • Minimum 3 years experience in direct team management with a proven track record of building and retaining high performing product management teams
  • Strong analytical, problem solving, and quantitative skills with data-driven approach to decision-making
  • Strong prioritization and focus, including comfort making tradeoffs with incomplete information 
  • Ability to influence team members across all departments and levels of the organization.
  • Exceptional communication skills, both written and verbal
  • Adept at thinking strategically and maintaining a big picture perspective
  • 4-year degree BS/BA in a technical, business or other analytical field required
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    BONUS POINTS

     

  • Experience working for a marketplace with a focus on the demand-side experience
  • Experience using Eventbrite’s product as a creator and/or attendee
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    WHAT WE OFFER
    At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks. In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, and much more. 
    We care about your mental health and wellbeing.
    Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And our wellness program to pay for your gym expenses. 
    We work hard to cultivate a diverse, equitable and inclusive culture where Britelings feel like they belong. 
    Employees can participate in resource groups and we offer programming throughout the year to support a diverse and inclusive workplace.  
    We offer ongoing training and career development that meets people where they are in their careers. 
    We offer unlimited access to courses in Udemy, leadership coaching for all managers, Briteling led talks, and weekly company-wide town halls with our CEO. We take culture seriously and design programs with employee feedback in mind to make Eventbrite a great place to work no matter where you work from in the world. 
    Work-life balance & flexibility is extremely important to us.
    Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing. 
    ABOUT EVENTBRITE
    Eventbrite is a global self-service ticketing and experience technology platform that serves a community of hundreds of thousands of event creators in nearly 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz and Renaud Visage, with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it’s an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 290 million tickets distributed for over 5 million total events in 2021, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love. Learn more at www.eventbrite.com.
    IS THIS ROLE NOT AN EXACT FIT?
    Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.
    Eventbrite believes that vaccines are one of the most powerful tools to fight COVID-19 and save lives. It aligns to our mission to bring the world back together through live experiences. Proof of completed COVID-19 vaccination will be required for all US applicants and employees to enter any Eventbrite office and/or interact in a physical setting with Eventbrite employees. Eventbrite will consider exceptions to this policy for medical or religious reasons on an individualized basis. 
    Job Overview