Solution Sales Engineer – Public Sector (Brasilia – DF)

DocuSign

  • Full Time

Solution Sales Engineer – Public Sector (Brasilia – DF)
Sales & Business Development | São Paulo, Brazil

Our agreement with employees
DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Sales & Business Development teams collaborate with customers and partners across the globe to help them leverage the DocuSign Agreement Cloud to transform the entire system of agreement process—from preparing to signing, acting on, and managing contracts and other types of agreements. Our team partners with some of the largest, most innovative companies in the world in dozens of industries to bring the power of DocuSign to more customers. Whether you are selling to a small business or a large enterprise, you will apply your extensive knowledge of our solutions, and leverage our strategic partnerships to help our customers grow their top and bottom line.

This position 
Our Sales engineers specialize in technologically and scientifically advanced products. They use their technical skills to explain the benefits of their products or services to customers and to show how their products or services are better than their competitors' products and work at the design and build of technical products.

The Sales Engineer focuses support on our Sales Team and customers regarding technical questions, products and services. This person is accountable for exceeding monthly and quarterly quotas and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader DocuSign partner ecosystem. 

This position is an individual contributor role reporting to the Manager, Solution Engineering and is designated Flex.

Responsibilities

  • Prepare and deliver technical presentations explaining products or services to customers and prospective customers
  • Confer with customers and engineers to assess the Solutions needs and to determine Software requirements
  • Collaborate with sales teams to understand customer requirements and provide sales support
  • Secure and renew orders and arrange delivery
  • Plan and adapt products to meet customer needs
  • Help customer solve problems and create a DEMO, POC etc.
  • Recommend improvements to customers, showing how changes will lower costs or increase production
  • Help in researching and developing new products

Basic qualifications

  • 5+ years of experience as a technology sales engineer
  • 5+ years of experience Support Sales Team and answering customers' technical questions
  • 5+ years of experience in helping customer solve problems and creating a DEMO, POC
  • Oral fluency in English

Preferred qualifications

  • 7+ years of experience as a sales engineer in tech

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It’s important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate with regards to any legally protected characteristics.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.

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