Principal Product Manager – Sign


Principal Product Manager – Sign 
Product & Program Management | San Francisco, CA or Seattle, WA

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Product & Program Management teams work on some of the most impactful and challenging problems in the Software industry. We are a highly collaborative cross-border group that operates on the edge between Engineering and the business and helps to design solutions from concept to launch – all while focusing on and advocating for what’s best for our customers. We work closely with Engineering and Design to create some of the most innovative never-been-done-before products. We partner with the Sales, Customer Success, Marketing, Finance, Legal, and Security teams to bring the product to market.

This position
As the Principal Product Manager – Sign, you will lead the efforts to develop the roadmap, vision, and priorities for DocuSign’s business-facing eSignature applications which are used by millions of business users worldwide. You will be a champion of customers and consumers alike. Based on qualitative and quantitative insights, you will inform product directions that drive measurable impact. You will leverage innovative technologies (e.g., AI/ML) to deliver impactful innovations that drive top-level business outcomes and redefine the “state-of-the-art” for the eSignature industry. You will manage a team of highly motivated individuals and support their continued career growth. You will champion a product management culture that focuses on delivering impact, data-driven decision making and fast yet diligent execution.

Product Managers at DocuSign are the CEOs of their product and ship features that make our customers successful. PMs work cross-functionally with customers, Sales, Marketing, Engineering, UX, Support, etc. to define product vision, gather requirements, execute on the feature and drive product launches.

This position is an individual contributor role reporting to the Sr. Director of Product Management and is designated Flex.


  • Lead the strategy and roadmap for eSignature applications with clear focus on driving business results
  • Attract, manage, and develop a talented, diverse, equitable and inclusive team of product managers
  • Apply your understanding of both business and consumer audiences to drive the next generation of eSignature innovations
  • Understand market and customer needs by closely working with Customers, Consumers, User Research, Data Science, and Marketing
  • Define and analyze metrics that inform the success of products
  • Monitor, measure and report on key business and customer metrics. Identify areas for continuous testing and optimization. Define hypotheses for experiments and execute accordingly
  • Prioritize opportunities, define requirements and execute cross-functionally (Engineering, Design, Data Science, User Research, etc.) to take features from concept to launch
  • Collaborate with Engineering, Marketing, Pricing, Legal, UX, and other cross-functional teams

Basic qualifications

  • 8+ years of experience in Product Management
  • 15+ years of related experience with a Bachelor’s degree; or 8 years related experience with a Master’s degree.
  • 2+ years of experience hiring, managing, and developing product managers
  • Critical thinking and analytical leadership experience
  • Experience presenting to senior executive audiences
  • Bachelor’s degree

Preferred qualifications

  • Proven track record of innovation and scaling products from 0 to 1, 1 to 100 and so on
  • Experience building with two-sided products
  • Master’s degree 

Vaccination requirement 
DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws.

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature, the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and more than a billion users in over 180 countries use the DocuSign Agreement Cloud to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at


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