Account Executive,Mid Market, DACH, Install

DocuSign

Account Executive, Mid-Market, DACH, Install
Sales & Business Development | Munich, Remote 

Closing Date 15th February 2022

Our agreement with employees
DocuSign is committed to building trust and making the world more agree-able for our employees, customers, and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Sales & Business Development teams collaborate with customers and partners across the globe to help them leverage the DocuSign Agreement Cloud to transform the entire system of agreement process—from preparing to signing, acting on, and managing contracts and other types of agreements. Our teams’ partner with some of the largest most innovative companies in the world in dozens of industries to bring the power of DocuSign to more customers. Whether you are selling to a small business or a large enterprise, you will apply your extensive knowledge of our solutions, and leverage our strategic partnerships to help our customers grow their top and bottom line.

This position  
The Mid-Market Account Executive (AE) is a highly motivated self-starter who is responsible for expanding our footprint in current customers in an assigned geographic territory (DACH). A successful AE is eager to learn, determined to adapt quickly, and comfortable with some ambiguity. Install AEs are focused on selling additional use cases, products, and services into existing accounts. This person is accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader DocuSign partner ecosystem.

This position is an individual contributor reporting to the Senior Manager and is designated Flex.

Responsibilities
Deliver programmatic engagement with existing DocuSign clients to develop and maintain relationships while helping to grow DocuSign’s incremental revenue by uncovering additional use cases and opportunities to position the broader DocuSign agreement cloud.

Through those interactions you will: 

  • Qualify sales opportunities based on DocuSign’s sales methodology and metrics, to include client fit and success criteria 
  • Position DocuSign's value proposition as part of the overall business solution, linking these benefits back to the key business issues of the client
  • Expand the DocuSign solution beyond the functionality introduced during implementation process and consistently seek new business opportunities by presenting, recommending, and upselling new DocuSign products, services and partner solutions.
  • Process sales orders and facilitate customer onboarding 
  • Manage customer needs for engagement with other DocuSign resources, such as professional services, training, product management and marketing
  • Enlist customers to participate and/or speak at DocuSign and partner events 
  • Provide accurate, timely reports, and forecasts, as needed, for management 
  • Develop and maintain sophisticated knowledge of DocuSign’s products and services 
  • Maintain current and accurate account information, as well as leads and follow-ups for assigned clients in CRM database
  • Manage overall customer loyalty, serving as internal advocate and escalation point to clients.

 Basic Qualifications

  • Fluency in German & English
  • Experience in consultative sales and account management, preferably within a SaaS model
  • Proven track record meeting/exceeding individual sales targets and quotas
  • Strong computer skills, including experience using sales force automation tools (preferably Salesforce.com), Microsoft Word, PowerPoint and Excel

 Preferred Qualifications

  • Services/Consulting delivery experiences a big plus
  • Ability to manage large volume of concurrent client relationships
  • Ability to identify, critique, suggest, and implement intelligent changes to the clients' business optimization processes
  • Ability to anticipate change and adjust priorities accordingly
  • Ability to work as a team, as well as independently.
  • Excellent verbal and written communications skills to be able to interact effectively at all levels of an organization.
  • BS/BA degree or equivalent work experience
  • Willingness and ability to travel as necessary.

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It’s important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate with regards to any legally protected characteristics.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.

 

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