Accounts Receivable Analyst


About Datadog

Datadog is a best-in-class SaaS business, delivering a rare combination of growth and profitability. Built by engineers, for engineers, our monitoring and security platform is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack. We’re dedicated to creating, developing, and supporting our product and customers, allowing for seamless collaboration and problem-solving among Dev, Ops, and Security teams globally. Come join the team for an exciting opportunity to learn from top-level leaders and colleagues and grow alongside the company as we rapidly expand. 


The team:

Datadog's Finance team collaborates with teams across the organization, providing commercial, operational and analytical support to ensure that Datadog's business continues to grow as rapidly and efficiently as possible.


The opportunity: 

The Datadog finance team is rapidly scaling and looking for an AR Analyst. This role will join the billing team to streamline the collections process.


You will: 

  • Notify customers of delinquent accounts by mail or telephone.

  • Monitor overdue accounts, receive payments and post amounts paid to customer accounts.

  • Manage incoming billing inquiries and collectability concerns and routing accordingly to revenue, sales, and customer success teams. 

  • Participating in the annual audit and quarterly reviews performed by our auditors, including revenue/AR walkthroughs and the preparation of PBCs

  • Help customers understand their bills, which vary with usage and plan type

  • Preparing statements for credit agency if customer fails to respond.

  • Ad-hoc projects as they arise


You Are:

  • Someone with a Bachelor’s degree in Accounting (or a similar degree)

  • Experienced in 1+ years in a related field (public accounting / SaaS experience a plus)

  • Data-driven and a number cruncher, experienced in Google Spreadsheet and Excel

  • A people-person – you love building relationships in-person, over-the-phone, or via email

  • Excellent in your written and verbal communication skills

  • Hands-on, love new challenges, and love to improve existing processes


Bonus points:


Why You Should Apply: 

  • Generous and competitive benefits

  • New hire stock equity (RSUs) and employee stock purchase plan

  • Continuous career development and pathing opportunities 

  • Product training to develop an in-depth understanding of our product and space

  • Best in breed onboarding

  • Internal mentor and buddy program cross-departmentally

  • Friendly and inclusive workplace culture



Equal Opportunity at Datadog:

Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.


Your Privacy:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.