Associate Director, University Partnerships EMEA

Coursera

  • Full Time

Coursera can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. Our interviews and onboarding are conducted virtually, a part of being a remote-first company.

Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with more than 100 million registered learners. Coursera partners with 275+ leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.

Job Overview:

The University partnerships team is responsible to source the best possible content and programs for our learners from 160+ of the best universities worldwide. This requires us to build strong and long-lasting relationships with our partners and to work closely with them to define and execute their strategy.

As part of the team, you will manage a portfolio of universities, working closely with them to build trusting relationships, proactively understanding their context and concerns, and help Coursera leverage such partnerships to achieve its goals. Your work will demand that you can interface with a range of stakeholders from senior-level leadership to instructors and program managers. Central to your work is the ability to demonstrate and ensure Coursera’s value to the institution while shaping a strategy for the partnership that drives long-term engagement.

Responsibilities:

  • Drive partner revenue through sourcing new non-credentialed content and growing existing content
  • Build and manage relationships with university leadership and administrators to understand and influence their vision, strategy, and content pipeline potential 
  • Support and drive contract renewals and creation of partner-facing materials 
  • Execute account management functions like recurring strategic partner reviews, and troubleshoot issues for your portfolio in conjunction with other Pod members
  • Identify and pursue opportunities for new content growth, prioritize accounts, handle objections, and evaluate growth opportunities 
  • Ensure smooth running partnerships through focus on contractual commitments, financial reporting, deadline adherence, and other obligations

 

Basic Qualifications:

  • 5+ years of experience working in an account management, customer success, program management, or higher education role
  • Experience developing and meeting strategic goals within a portfolio and demonstrating strong analytical skills and the ability to influence others through relationship building

 

Preferred Qualifications:

  • Bachelor’s Degree
  • Fluency in an additional language would be advantageous (Arabic, Spanish, French, German)
  • Passion for Coursera’s mission, building trusted relationships, and achieving ambitious goals to bring high-quality content to learners around the world
  • Excellent presentation skills. Executive presence, ability to work with senior university administrators and faculty. Entrepreneurial drive and comfort working in ambiguous, quickly-changing environments
  • Understanding of the Higher Education and EdTech market including higher education landscape, key influencers, decision making process, budgeting etc.
  • Natural problem solver and strategic thinker, comfortable deriving insights from data and complex scenarios with ability to identify revenue-generating opportunities

 

If this opportunity interests you, you might like these courses on Coursera:

  1. Influencing People, University of Michigan
  2. Effective Communication: Writing, Design, and Presentation, UC Boulder

 

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Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
 
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.
 
For California Candidates, please review our CCPA Applicant Notice here.
For our Global Candidates, please review our GDPR Recruitment Notice here.
 
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