Workplace Experience Manager


Coupa Software (NASDAQ: COUP), a leader in business spend management (BSM), has been certified as a “Great Place to Work” by the Great Place to Work organization. We deliver “Value as a Service” by helping our customers maximize their spend under management, achieve significant cost savings and drive profitability. Coupa provides a unified, cloud-based spend management platform that connects hundreds of organizations representing the Americas, EMEA, and APAC with millions of suppliers globally. The Coupa platform provides greater visibility into and control over how companies spend money. Customers – small, medium and large – have used the Coupa platform to bring billions of dollars in cumulative spend under management. Learn more at Read more on the Coupa Blog or follow @Coupa on Twitter.

Do you want to work for Coupa Software, the world’s leading provider of cloud-based spend management solutions? We’re a company that had a successful IPO in October 2016 (NASDAQ: COUP) to fuel our innovation and growth. At Coupa, we’re building a great company that is laser focused on three core values:

1. Ensure Customer Success – Obsessive and unwavering commitment to making customers successful.
2. Focus On Results – Relentless focus on delivering results through innovation and a bias for action.
3. Strive For Excellence – Commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.

Coupa Software is seeking a Workplace Experience Manager at our Chicago, Illinois office. We will require someone with stellar communication and organizational skills who is able to wear many hats at once.




  • Oversee management of day-to-day facilities operations, compliance requirements, facilities maintenance and general office management across the business enterprise.
  • Work with Senior Manager of Workplace Operations to cultivate a productive and welcoming work environment
  • Explore, implement and maintain programs that enhance the workplace experience of our workforce
  • Coordinate and support internal and external office events including training, company all hands, party events etc.
  • Cultural Ambassador for Coupa
  • Provide general administrative support to the teams within the office and where else needed
  • Support facility planning and occupancy standards in support of company growth (specifically planning for ‘the new normal’)
  • Coordinate with property management on repair/routine maintenance on facilities and equipment and establish a preventative maintenance policy.
  • Strong project management skills to guide internal and external teams through design and permitting, to construction, furnishing and ongoing maintenance.
  • Researches and is proactive around improving office efficiency or cost savings and able to present ideas with context and clarity.
  • Support compliance to all Federal, State and Local Safety requirements, including emergency preparedness, ERT, Ergonomic Program, Fire Protection Plan, etc.
  • Assign and manage security access for employees and vendors.
  • Partner on sustainability initiatives including eWaste, energy & emissions and green initiatives.
  • Oversee onboarding of new hires and terminations in collaboration with HR and IT functions.
  • Participation in all workplace and facilities meetings
  • First Aid officer and Fire Warden; creating and updating evacuation manual for employees



  • Bachelor’s degree in a business administration, communications or a related field
  • 5+ years of work experience in an office management role or relevant experience
  • You will be proactive and resourceful
  • Have the ability to communicate at all levels
  • Able to manage competing priorities to tight deadline
  • Have exceptional attention to detail, strong problem-solving skills and analytical abilities
  • Must be proficient in Google Suites and Microsoft Office.





    At Coupa, we have a strong and innovative team dedicated to improving the spend management processes of today’s dynamic businesses. It’s our people who make it happen, and we strive to attract and retain the best in every discipline.
    We take care of our employees every way we can, with competitive compensation packages, as well as restricted stock units, an Employee Stock Purchase Program (ESPP), comprehensive health benefits for employees and their families, retirement and savings plans with employer match, a flexible work environment, no limit vacations for exempt employees, non-exempt employees are on an accrual basis for PTO, catered lunches…And much more!
    As part of our dedication to the diversity of our workforce, Coupa is committed to Equal Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity or religion.
    Please be advised, inquiries or resumes from recruiters will not be accepted.