Sr. Technical Payroll Analyst (Remote)


  • Full Time

Coupa Software (NASDAQ: COUP), a leader in business spend management (BSM), has been certified as a “Great Place to Work” by the  Great Place to Work organization. We deliver “Value as a Service” by helping our customers maximize their spend under management, achieve significant cost savings and drive profitability. Coupa provides a unified, cloud-based spend management platform that connects hundreds of organizations representing the Americas, EMEA, and APAC with millions of suppliers globally. The Coupa platform provides greater visibility into and control over how companies spend money. Customers – small, medium and large – have used the Coupa platform to bring billions of dollars in cumulative spend under management. Learn more at Read more on the  Coupa Blog or follow  @Coupa on Twitter.

Do you want to work for Coupa Software, the world’s leading provider of cloud-based spend management solutions? We’re a company that had a successful IPO in October 2016 (NASDAQ: COUP) to fuel our innovation and growth. At Coupa, we’re building a great company that is laser focused on three core values:

1. Ensure Customer Success – Obsessive and unwavering commitment to making customers successful.
2. Focus On Results – Relentless focus on delivering results through innovation and a bias for action.
3. Strive For Excellence – Commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.

The Senior Technical Payroll Analyst position is a remote role or can be based in our HQ, San Mateo office and reports to the Payroll Systems and Tax Manager. The role is responsible for supporting various payroll configurations, for administration of the US & Canada Payroll Tax operations, accuracy of the payroll system data to deliver the company’s semi-monthly and bi-weekly payrolls and managing analytics. The role will also support global payroll reporting using Ceridian. This position will be a key employee resource for payroll matters and will perform other related duties as required.




  • Manage payroll analytics/reporting requests (both internal and external)
  • Manage the payroll integrations, in conjunction with the HR Systems Analyst (such as Benefits files, 401k and loan files, bonus, Payroll input files (global))
  • Be responsible for System Integrations between HR and Payroll Systems including resolving errors
  • Be responsible for timely handling US & Canada Tax notices with Payroll vendor support
  • Be responsible for requesting new Tax ID and updating systems with new ID or Tax rates
  • Support the Global team with monthly, quarterly and year end tax forms (annual filings)
  • Support the Payroll team with State and Local Tax setup including reciprocity validations
  • Partner with the HR Analyst and Global Payroll Manager(s) on the implementation of new technology to streamline Payroll Processing for US and Global
  • Be responsible for testing new system set up, functional system enhancements, system updates and integrations
  • Collaborate with multiple business teams and build strong relationships
  • Identify and participate in process improvement projects, including various implementation and upgrades
  • Improve payroll processes for automation and scalability
  • Document and maintain Payroll Standard Operating Procedure
  • Assist US Payroll Manager with reporting for annual audits (i.e. 401k , Worker’s Comp, SOX audit)
  • Participate in various payroll projects and other opportunities as assigned



  • Minimum 4+ years’ experience in US payroll tax administration
  • Canada payroll experience, a plus
  • Strong payroll systems technical experience
  • Working knowledge with Ceridian, a plus
  • Strong understanding of Payroll accounting procedures
  • Proficient in MS Excel including advanced formulas functions (Vlookups, Pivot tables, IF statements)
  • 4+ years of payroll experience and knowledgeable of wage and hourly laws
  • Strong analytical-report writer experience using xml
  • Experience with federal, state, local statutory and various payroll audits support
  • Knowledge of SOX controls
  • CPP certification preferred

    Soft Skills:


  •  Excellent interpersonal skills with high attention to details
  • Able to stay flexible and thrive in a fast-paced, rapidly changing environment
  • Ability to work independently with minimal daily direction to accomplish objectives
  • Exceptional written and verbal communication skills
  • High attention to detail, organization, and possesses a sense of urgency
  • Exercises sound judgement in decision-making situations
  • Ability to maintain confidentiality of sensitive information



    At Coupa, we have a strong and innovative team dedicated to improving the spend management processes of today’s dynamic businesses. It’s our people who make it happen, and we strive to attract and retain the best in every discipline.
    We take care of our employees every way we can, with competitive compensation packages, as well as restricted stock units, an Employee Stock Purchase Program (ESPP), comprehensive health benefits for employees and their families, retirement and savings plans with employer match, a flexible work environment, no limit vacations for exempt employees, non-exempt employees are on an accrual basis for PTO, catered lunches…And much more!
    As part of our dedication to the diversity of our workforce, Coupa is committed to Equal Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity or religion.
    Please be advised, inquiries or resumes from recruiters will not be accepted.
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