Program Manager, Business Operations

Coupa Software (NASDAQ: COUP), a leader in business spend management (BSM), has been certified as a “Great Place to Work” by the Great Place to Work organization. We deliver “Value as a Service” by helping our customers maximize their spend under management, achieve significant cost savings and drive profitability. Coupa provides a unified, cloud-based spend management platform that connects hundreds of organizations representing the Americas, EMEA, and APAC with millions of suppliers globally. The Coupa platform provides greater visibility into and control over how companies spend money. Customers – small, medium and large – have used the Coupa platform to bring billions of dollars in cumulative spend under management. Learn more at Read more on the Coupa Blog or follow @Coupa on Twitter.

Do you want to work for Coupa Software, the world’s leading provider of cloud-based spend management solutions? We’re a company that had a successful IPO in October 2016 (NASDAQ: COUP) to fuel our innovation and growth. At Coupa, we’re building a great company that is laser focused on three core values:

1. Ensure Customer Success – Obsessive and unwavering commitment to making customers successful.
2. Focus On Results – Relentless focus on delivering results through innovation and a bias for action.
3. Strive For Excellence – Commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.

Coupa is seeking a Program Manager to join the fast-growing Business Operations team.  In this role, you will support the various Business Operations functions on key strategic projects including (but not limited to) Corporate Analytics, Data Management, and Order Management.  The ideal candidate is hands-on with a keen focus on operational excellence.  Projects will include various cross-functional and ad-hoc initiatives involving the Corporate Analytics, Data Management and Order Management functions. 




  • Manage projects of various size and complexity from initiation through completion.
  • Hands-on with the ability to thrive in a fast-paced environment; willing to work on projects across variety of focus areas. 
  • Manage M&A integration activities within the Business Operations team.
  • Develop detailed project schedules and measurable metrics to meet project goals.
  • Coordinate interdependent tasks and deliverables with other functional groups Effectively manage multiple projects simultaneously with a strong attention to detail. 
  • Identify and manage potential risks of multiple projects simultaneously.     
  • Lead and manage project update meetings by creating agendas, presentations and action items. 
  • Document team decisions and follow up on action items and deliverables.  Update and report on project status consistently.
  • Coordinate and motivate cross-departmental stakeholders to ensure projects are completed on time. 



  • 8+ years experience in project management / change management.
  • Ability to think outside the box, with a keen focus on operational efficiency.
  • Experience with project management tools (Asana, Microsoft Project, Smartsheets, etc.).
  • Highly productive and proactive with minimal oversight.
  • PMP certificate or prior project management experience in Business Operations a plus.
  • Exceptional analytical and quantitative skills.
  • Ability to communicate effectively between all levels within the organization.  
  • Hands-on: willingness to roll up your sleeves on all projects regardless of scope.





    At Coupa, we have a strong and innovative team dedicated to improving the spend management processes of today’s dynamic businesses. It’s our people who make it happen, and we strive to attract and retain the best in every discipline.
    We take care of our employees every way we can, with competitive compensation packages, as well as restricted stock units, an Employee Stock Purchase Program (ESPP), comprehensive health benefits for employees and their families, a 401(k) match, a flexible work environment, no limit vacations for exempt employees, non-exempt employees are on an accrual basis for PTO, catered lunches…And much more!
    As part of our dedication to the diversity of our workforce, Coupa is committed to Equal Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity or religion.
    Please be advised, inquiries or resumes from recruiters will not be accepted.