Head of Pricing & Monetization

Cloudflare

  • Full Time

To apply for this job please visit boards.greenhouse.io.

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Head of Pricing & Monetization

Cloudflare is looking for an experienced leader to lead the Pricing & Monetization function at Cloudflare. The Head of Pricing & Monetization will lead the company’s pricing strategy, manage our deal desk and oversee our monetization initiatives. Cloudflare offers several products to many customer segments. We also ship many new products on an annual basis. This role is an opportunity to shape how we bundle and monetize our products, as we continue to grow quickly in the marketplace. It is a great opportunity to work cross-functionally and with the executive team. This role reports directly to the COO. 

Responsibilities include:

  • Maintain pricing alignment between the company objectives and market vision 
  • Build business cases for new monetization strategies and drive alignment across the company
  • Conduct research (including qualitative customer interviews and quantitative market research), maintain benchmarks and deliver pricing recommendations to achieve strategic & financial goals
  • Manage pricing team including setting priorities and reviewing deliverables
  • Support sales, marketing and finance teams efforts to drive revenue and profitability, including structuring and executing large strategic deals
  • Define and implement commercial policies, segmentation, discount/promotions management and strategic price agreements
  • Define and evaluate KPIs to track pricing performance and enable continuous improvements
  • Ensure an effective governance and risk management in overall pricing processes

Requirements

  • 7+ years of experience in strategy consulting, product management, or corporate strategy, including developing and implementing monetization and pricing strategies, ideally with significant experience working with SaaS and/or Internet Infrastructure companies
  • Experience working with bundles and selling multiple product lines to many customer segments, globally
  • Experience leading both qualitative and quantitative customer research methods
  • Strong analytical skills and financial modeling skills to help drive recommendations through to completion
  • High aptitude to learn quickly, provide critical thinking on new and unknown tasks, and work well under pressure with appropriate attention to detail
  • Excellent leadership and communication skills – written and verbal, to work with executives and across functions; well-versed with business discussions

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use – it is the first consumer-focused service Cloudflare has ever released. Here’s the deal – we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.