Edge Partners & Data Operations Analyst


  • Full Time
About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

We are looking for an Operations Analyst to support our Infrastructure engagement with strategic commercial and settlement-free partners, focused on network bandwidth services. You will be part of the Infrastructure team that specializes in Network Strategy and building both external and internal relationships that allow Cloudflare to scale and reach user populations around the world. Our group takes a long term and technical approach to forging mutually beneficial and sustainable relationships with all of our network partners. 

What you'll do

  • Manage the team’s general workflow and assist in the implementation of Network Strategy

  • Assist in the creation and maintenance of operational trackers

  • Prioritize resource assignments for deployment and build projects

  • Invoice review in Coupa and reconciliation with tracking data

  • Monitor and report on Legal contract processing to ensure timely execution

  • Ensure all Jira projects have owners and are tracked for completion

  • Help with Purchase Requisitions and Orders processing

  • Partner onboarding, updating of contact information, LOA coordination on tickets for Datacenter Engineering

  • Maintain the team Wiki and weekly meeting minutes

Examples of desirable skills, knowledge and experience

  • 1-3+ years experience in a sales or business operations, high traffic coordination role 

  • Bachelor's degree (B.A.) from four-year college or university; 5 years related experience and/or training; or equivalent combination of education and experience

  • Excellent communication skills, conversing with both technical and non-technical stakeholders

  • Comfortable supporting teams/projects with tight deadlines in an ambiguous environment

  • Highly organized and able to juggle many tasks without losing sight of the highest priority items

  • Very comfortable managing spreadsheets (Sheets, Excel) with pivot tables

  • Experience working in an ISP or Telecom environment is desirable but not essential


What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one. We released to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use – it is the first consumer-focused service Cloudflare has ever released. Here’s the deal – we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.