Senior Product Manager – Merchant Reporting and Reconciliations

Checkout.com

  • Full Time

We’re Checkout.com 

Checkout.com is one of the most exciting and valuable fintechs in the world, with our Series D taking our valuation to $40 billion. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Binance, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it’s not just what we build that makes us different. It’s how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re number 9 on the Forbes Cloud 100 list and on Glassdoor’s list of Top 10 fintechs to work for. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. So, join us to build tomorrow, today.

About the role:

Our Merchant Reporting & Reconciliations products act as a source of truth for our merchants to understand how Checkout has processed their transactions and how this translates into the payments they receive from us. Reconciliation and transactional analysis processes can be incredibly painful and time consuming for our clients- but it doesn’t need to be.  We provide clients with granular, data-rich tools to make this activity less complex and allow our merchants to focus on what they do best! Each client’s needs and processes are different, so providing a good user experience across multiple different user journeys is crucial.

 

What you’ll be doing:

 

  • Gain a deep understanding of Checkout.com’s customers as well as stay on top of industry trends to create the strategic vision of the product;
  • Defining and building the product roadmap for Checkout’s merchant reporting products, with ownership of the products throughout their entire lifecycle;
  • Translate merchant needs into roadmap deliverables, through close collaboration with your engineering team;
  • Critical metric building – ensure the team are tracking the most important indicators of success, then actively monitoring and optimising them;
  • You’ll be partnering with other product teams, as well with commercial, operations, support, compliance, risk, finance and go to market teams in defining the overall merchant experience related to financial processes and reporting;
  • Ensure your team of two product managers is setup for success, is constantly evolving and uplevelling, and growing into tomorrow’s product leaders at Checkout
  • Over time expand the team’s remit and scope.
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    About you:

     

  • 5+ years of hands-on product management experience in a fast-paced environment
  • Experience in creating and executing against a bold product vision informed by customer needs
  • Ability to lead a team, mentor, motivate and develop talent
  • Obsession with customer and user experience as drivers of business valueTrack record of data driven decision making, focusing on business value
  • Ability to build bridges across the organisation with high EQ, superb communication and influencing skills
  • Experience in taking product to market with ability to manage aspects such as compliance and marketing
  • Strong technical background with the ability to understand technical challenges and simplify across various stakeholders
  • Understands the FinTech market – preferably Payments
  • Ability to work under pressure, multitask and consistently meet tight deadlines
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    #LI-AM1
    What we stand for
    At Checkout.com, everything starts with our values, including the experience we offer our people.
     
    #Aspire
    We supercharge your professional growth with career development programs and leadership training. You can learn your way, with tailored pathways and online platforms. And be inspired at relevant conferences.
     
    #Excel
    We don’t stop at ‘good’ here. We strive for excellence amongst our teams every day and recognize colleagues who take it to the next level through our quarterly peer-nominated Hero awards.
     
    #Unite
    We’re proud of our global connections and inclusive environment. So we champion this through our colleague-led community groups and celebrate many cultural events together.
     
    Want to see us in action?
     
     
    More about Checkout.com
    Our technology makes payments seamless. We provide the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, world-class fraud filters and reporting, through one API. And we can accept all major international credit and debit cards, as well as popular alternative and local payment methods. Checkout.com launched in 2012, and we now have a team of 1800 people across 19 international offices. To date, we’ve raised a total of $1.8 billion, with our Series D valuing us at $40 billion.
     
    We believe in equal opportunities
    We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 
    Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.
    When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. 
    We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.
    #LI-Hybrid
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