Senior Manager, Sales Coordinators

Checkout.com

  • Full Time

We’re Checkout.com 

Checkout.com is one of the most exciting and valuable fintechs in the world, with our Series D taking our valuation to $40 billion. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Binance, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it’s not just what we build that makes us different. It’s how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re number 9 on the Forbes Cloud 100 list and on Glassdoor’s list of Top 10 fintechs to work for. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. So, join us to build tomorrow, today.

Senior Manager, Sales Coordinators at Checkout.com

Checkout.com is seeking a strong leader to help build the newly founded, Global Sales Coordinator function within the Sales Operations team. This leader will oversee a team of Sales Coordinators focused on supporting our sales teams. 

This leader will need to oversee a large team that is globally dispersed and early in their careers. They will be responsible for the performance of their team support deals, instilling best practices, and becoming experts on the process. They will also need to grow and maintain a strong partnership and collaboration with all regional sales leaders. This leader will also be responsible for training, coaching and mentoring our Sales Coordinators to prepare them for future career paths in Sales, Solution Engineering, and Customer Success. This will require hiring the right profile for future commercial roles, designing an onboarding program to get these individuals ramped quickly, and getting creative with ongoing training methods including role shadowing, certifications, etc. 

 

About you:

 

  • 6+ years of experience in the technology industry, ideally in FinTech. Prior experience in Sales, Customer Success, Sales Operations, or similar work. 
  • A builder – someone who is not afraid to roll up their sleeves, and understand the work first-hand, while also hiring and growing a team
  • Excellent at team building and building culture
  • A strong communicator, setting clear expectations for the team and providing good feedback loops on the work produced 
  • Collaborative & good at conflict resolution across multiple stakeholders and groups 
  • Customer-centric with a strong mind for process improvement
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    What you’ll be doing:

     

  • Hiring and building a team of global sales coordinators based to start in London, New York, Dubai and Hong Kong and expanding to more cities as needed. 
  • Designing the onboarding and continuous learning paths for these hires in collaboration with the Revenue Enablement team 
  • Designing the appropriate processes and workflows, including within systems like Salesforce, to drive a consistent and manageable flow of work to our coordinator team. 
  • Working with HR and Commercial leaders on career paths for our coordinator team including time in the role, criteria for promotion, and baking that into our performance management and semi-annual cycles. 
  • Building strong partnerships with regional sales teams and leaders to ensure we are providing the best possible support. Improving and innovating the model based on feedback and changes to the company and organisation. 
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    What we stand for
    At Checkout.com, everything starts with our values, including the experience we offer our people.
     
    #Aspire
    We supercharge your professional growth with career development programs and leadership training. You can learn your way, with tailored pathways and online platforms. And be inspired at relevant conferences.
     
    #Excel
    We don’t stop at ‘good’ here. We strive for excellence amongst our teams every day and recognize colleagues who take it to the next level through our quarterly peer-nominated Hero awards.
     
    #Unite
    We’re proud of our global connections and inclusive environment. So we champion this through our colleague-led community groups and celebrate many cultural events together.
     
    Want to see us in action?
     
     
    More about Checkout.com
    Our technology makes payments seamless. We provide the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, world-class fraud filters and reporting, through one API. And we can accept all major international credit and debit cards, as well as popular alternative and local payment methods. Checkout.com launched in 2012, and we now have a team of 1800 people across 19 international offices. To date, we’ve raised a total of $1.8 billion, with our Series D valuing us at $40 billion.
     
    We believe in equal opportunities
    We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 
    Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.
    When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. 
    We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.
    Job Overview