Senior HR Business Partner – Tech & Product

  • Full Time

We’re is one of the most exciting and valuable fintechs in the world. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Binance and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it’s not just what we build that makes us different. It’s how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re number 9 on the Forbes Cloud 100 list and on Glassdoor’s list of Top 10 fintechs to work for. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. So, join us to build tomorrow, today.

The People team is built differently. We fundamentally believe that people are our greatest asset and are therefore on a mission to drive our company’s growth. To do this we have 5 People areas – Acquisition, Experience, Operations, Development and Culture.
This role sits within the People Operations team. In People Operations, we combine credible activism, culture and change stewardship and organizational design capabilities into our day-to-day to deliver against our mission of empowering’s growth through operations readiness, organizational excellence and transformational practice. We look after people governance and people partnership from reward to process, payroll to organizational development.


About You:


  • 8+ years’ experience in HR, at least 4 of which in a HR business partner capacity in a high paced environment, ideally in the Tech, banking or fintech industry.
  • A proven track record in developing a People Operations agenda.
  • A thought partner who can demonstrate balance in emotional intelligence and pragmatic judgement.
  • Ability to assess the business landscape, diagnose focus and improvement areas and provide strategic and practical solutions.
  • Accustomed to fast-growing, rapidly changing environments, bringing agility to a dynamic, complex, international and creative organisation.
  • Exceptional conflict management, negotiation and influencing skills.
  • Laser focused, with excellent attention to detail.
  • Strong communication, interpersonal and facilitation skills, with the ability to adapt communication style to suit varied audiences.
  • Ability to build and nurture relationships across all levels of the organisation globally
  • A driver of change who is relentless in your focus to deliver on our employee value proposition.

    What you will be doing:


  • Execute a seamless end to end People experience across stakeholder groups
  • Create and deliver a People framework and strategy that is tailored to the function and is fit for purpose, ensuring alignment between the broader People and CKO strategy and agenda.
  • Collaborate closely with the Reward team on pay and benefits for the Commercial and Marketing org including pay levels and incentive structures.
  • Collaborate with and support our international People Operations team across EMEA, MENAP and APAC.
  • Provide consulting and coaching to senior leadership on all People related matters to support the business’s vision, mission, and overall objectives.
  • Support, challenge and contribute to organisational design discussions via proposing alternatives and providing organisational context to guide effective and strategic decision making and outcomes.
  • Advance DEIB efforts for the business departmentally.
  • Partner with People Development on bi-annual review cycles across a diverse set of teams and be an expert on goal setting and feedback.
  • Partner with the Training & Development leaders to develop manager and team training focused on development, culture and career progression.
  • Partner with the Recruiting team leaders on headcount planning, identifying essential roles and succession planning.
  • Implement, facilitate and support change management processes relating to ‘People’ initiatives.
  • Promote best practices to foster collaboration across the departments, strengthen work relationships, build morale, and increase productivity and retention.
  • Ensure legal compliance is continually being met and drive resolution for complex employee issues.





    What we stand for
    At, everything starts with our values, including the experience we offer our people.
    We supercharge your professional growth with career development programs and leadership training. You can learn your way, with tailored pathways and online platforms. And be inspired at relevant conferences.
    We don’t stop at ‘good’ here. We strive for excellence amongst our teams every day and recognize colleagues who take it to the next level through our quarterly peer-nominated Hero awards.
    We’re proud of our global connections and inclusive environment. So we champion this through our colleague-led community groups and celebrate many cultural events together.
    Want to see us in action?
    More about
    We empower businesses to adapt, innovate and thrive with the connected payments they deserve. Our technology makes payments seamless. We provide the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, world-class fraud filters and reporting, through one API. And we can accept all major international credit and debit cards, as well as popular alternative and local payment methods. launched in 2012, and we now have a team of 1000 people across 17 international offices. To date, we’ve raised a total of $830 million, with our recent Series C valuing us at $15 billion.
    We believe in equal opportunities is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief. We make recruiting decisions based on your experience, skills and personality. We believe that employing a diverse workforce is the right thing to do and is central to our success.
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