Senior Analyst, New Product Operations

  • Full Time

We’re is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Binance, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it’s not just what we build that makes us different. It’s how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re number 9 on the Forbes Cloud 100 list and on Glassdoor’s list of Top 10 fintechs to work for. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. So, join us to build tomorrow, today.

Senior Analyst, New Product Operations at are actively looking for an enthusiastic and talented Senior Analyst to join our growing team in London to support our internal operations departments with coping with hyper-growth and product readiness!

As a Senior Analyst, New Product Operations, you’ll work with our operations, product, legal and compliance teams to define the requirements for operational enablement and readiness for new product launches.

In addition to this you’ll be building out processes with teams across the business to ensure that we can optimally service all our clients. 


What you’ll will be doing


  • Responsibility for day to day interaction with internal teams (Compliance, Finance, Risk, Legal, Operations and PMO) to deliver readiness on new products or programmes.
  • Work with internal and external teams to ensure that all policies, procedures, contracts and other relevant documents are in place to support products launch.
  • Be responsible for the operations work stream (Including Underwriting, KYC, Risk, Customer Support, Customer Ops, and more) by enabling the teams to support new products by collecting their requirements and building them out with the relevant Checkout functions.
  • Serve as a key member in various steering committees, speaking for operations whilst building product visions

    About you


  • Project delivery or project management experience, and experience working with payments is preferred, although not required.
  • You know how to get things done; able to organise/liaise with internal and external teams to meet timelines.
  • Dedicated to slick processes and products, always aiming for simplicity and efficiency.
  • Strong, collaborator, communicator with the ability to influence colleagues across organisations and businesses, and deliver executive presentations.
  • A pragmatic problem solver with an ability to think creatively. Demonstrated problem solving skills, as well as strong data and root cause analysis skills
  • Expected to be hands on.
  • Not shy to get stuck in and roll your sleeves up and extend your reach throughout the organisation.





    If you don’t meet all the requirements but think you might still be right for the role, please apply anyway. We’re always keen to speak to people who connect with our mission and values.
    What we stand for
    At, everything starts with our values, including the experience we offer our people.
    We supercharge your professional growth with career development programs and leadership training. You can learn your way, with tailored pathways and online platforms. And be inspired at relevant conferences.
    We don’t stop at ‘good’ here. We strive for excellence amongst our teams every day and recognize colleagues who take it to the next level through our quarterly peer-nominated Hero awards.
    We’re proud of our global connections and inclusive environment. So we champion this through our colleague-led community groups and celebrate many cultural events together.
    Want to see us in action?
    More about
    Our technology makes payments seamless. We provide the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, world-class fraud filters and reporting, through one API. And we can accept all major international credit and debit cards, as well as popular alternative and local payment methods. launched in 2012, and we now have a team of 1800 people across 19 international offices.
    We believe in equal opportunities
    We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 
    Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.
    When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. 
    We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.
    Job Overview