Relationship Management Analyst

  • Full Time


We’re building the connected finance businesses deserve. Unleashing them with tomorrow’s technology, today. Our flexible payments solutions help global enterprises — like Samsung, Deliveroo and Adidas — launch new products and create experiences customers love. And it’s not just what we build that makes us different. It’s how.

We liberate smart, passionate people to collaborate, innovate and do their best work — faster. That’s why we’re one of the most valuable fintech firms around. But we’re just getting started. By cutting through financial complexity, we’ll empower companies to change the world. Join us. Unlock your potential.

Build tomorrow, today.

Relationship Management Analyst at is seeking a motivated Analyst, Relationship Management to join our Treasury team. Reporting to our Sr Manager, Relationship Management you will be working on a growing portfolio of partners and will be the main point of contact for external and internal queries in relation to payments processing and compliance. 


About you:


  • Ability to build strong professional relationships and with good presentation skills
  • Excellent verbal and communication skills
  • Strong business orientation and ability to manage and prioritise high workload in a fast-paced environment
  • “Can do” attitude with a positive mind set
  • Experience in cash and treasury management services
  • Good understanding of banking on-boarding processes is a plus

    What you will be doing:


  • Help establish and manage relationships with existing and new key contacts at partner banks and internal stakeholders;
  • Coordinating the execution of Due Diligence questionnaires, KYC and Onboarding requirements;
  • Providing assistance on banking infrastructure requirements in new countries / verticals;
  • Monitoring and updating online bank accounts accesses;
  • Efficiently managing queries from internal and external partners, related to payments processing and compliance topics. 
  • Coordination of and attendance at external bank meetings, including write up and distribution of call reports and follow up actions see through to completion;
  • Act as primary point of cover when the Relationship Manager is out of office, coordinating all queries, meetings and managing escalations





    What we stand for
    At, everything starts with our values, including the experience we offer our people.
    We supercharge your professional growth with career development programs and leadership training. You can learn your way, with tailored pathways and online platforms. And be inspired at relevant conferences.
    We don’t stop at ‘good’ here. We strive for excellence amongst our teams every day and recognize colleagues who take it to the next level through our quarterly peer-nominated Hero awards.
    We’re proud of our global connections and inclusive environment. So we champion this through our colleague-led community groups and celebrate many cultural events together.
    Want to see us in action?
    More about
    We empower businesses to adapt, innovate and thrive with the connected payments they deserve. Our technology makes payments seamless. We provide the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, world-class fraud filters and reporting, through one API. And we can accept all major international credit and debit cards, as well as popular alternative and local payment methods. launched in 2012, and we now have a team of 1000 people across 17 international offices. To date, we’ve raised a total of $830 million, with our recent Series C valuing us at $15 billion.
    We believe in equal opportunities is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief. We make recruiting decisions based on your experience, skills and personality. We believe that employing a diverse workforce is the right thing to do and is central to our success.
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