Community Program Manager

  • Full Time

We’re is one of the most exciting and valuable fintechs in the world, with our Series D taking our valuation to $40 billion. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Patreon, Dashlane, Udacity, Binance, Wise, Sony Electronics, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it’s not just what we build that makes us different. It’s how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re number 9 on the Forbes Cloud 100 list and on Glassdoor’s list of Top 10 fintechs to work for. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. So, join us to build tomorrow, today.

We’re proud to be certified as a Great Place to Work in the USA, with 89% of colleagues agreeing that this is a great place to work. That’s 30% above average.

About the Role is actively looking for a hard-working Community Program Manager to partner with our community leadership teams to drive collaboration and alignment. Our communities are colleague-led and company-sponsored colleague resource groups. And, over 50% of our people across 21 global offices participate, either as general members or in a leadership role.

Since our first community formed in 2019, we’ve launched podcasts and mentorship programs, celebrated heritage dates and historic moments, painted and pop quizzed, hosted cooking classes and conversations on culture, current events and allyship… and most importantly, we’ve done it all together. Now, we’re seeking a skilled program manager to strengthen our communities, further unlocking their potential and increasing their impact!


What you’ll be doing


  • Developing and delivering an operational framework for community programming.
  • Managing initiatives that support career development, commercial impact, community building, and company culture.
  • Collaborating with community leadership teams ensuring alignment with our company Diversity, Equity, Inclusion and Belonging (“DEIB”) strategy.
  • Managing onboarding, reporting, development and organizational planning for communities.

    About you


  • Program manager with proven experience delivering across multiple work streams.
  • Passionate about amplifying underrepresented groups’ voices and the ability to connect people and ideas.
  • Team-oriented, able to form relationships across a variety of cultures, seniority levels and backgrounds, and able to thrive while navigating change.
  • Preferred minimum 2 days per week in our NYC Office, but open to remote work for exceptional cases.





    If you don’t meet all the requirements but think you might still be right for the role, please apply anyway. We’re always keen to speak to people who connect with our mission and values.
    What we stand for
    At, everything starts with our values, including the experience we offer our people.
    We supercharge your professional growth with career development programs and leadership training. You can learn your way, with tailored pathways and online platforms. And be inspired at relevant conferences.
    We don’t stop at ‘good’ here. We strive for excellence amongst our teams every day and recognize colleagues who take it to the next level through our quarterly peer-nominated Hero awards.
    We’re proud of our global connections and inclusive environment. So we champion this through our colleague-led community groups and celebrate many cultural events together.
    Want to see us in action?
    More about
    Our technology makes payments seamless. We provide the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, world-class fraud filters and reporting, through one API. And we can accept all major international credit and debit cards, as well as popular alternative and local payment methods. launched in 2012, and we now have a team of 1800 people across 19 international offices. To date, we’ve raised a total of $1.8 billion, with our Series D valuing us at $40 billion.
    We believe in equal opportunities
    We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 
    Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.
    When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. 
    We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.