Benefits Manager – Americas

  • Full Time

We’re is one of the most exciting and valuable fintechs in the world, with our Series D taking our valuation to $40 billion. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Patreon, Dashlane, Udacity, Binance, Wise, Sony Electronics, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it’s not just what we build that makes us different. It’s how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re number 9 on the Forbes Cloud 100 list and on Glassdoor’s list of Top 10 fintechs to work for. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. So, join us to build tomorrow, today.

We’re proud to be certified as a Great Place to Work in the USA, with 89% of colleagues agreeing that this is a great place to work. That’s 30% above average.

About the Role is actively looking for a hard-working and enthusiastic Benefits Manager – Americas to drive our benefits offering across the Americas region as we continue to scale and grow. The role forms part of our Global Reward Team, consisting of specialists in Compensation and Benefits, and will report to the Senior Manager, Reward based in London. This is a great opportunity to join a collaborative team and build a successful global company, together! The ideal candidate has a high degree of initiative, excellent analytical skills, and the ability to balance and successfully prioritize tasks. Preferred minimum 2 days per week in our NYC Office.


Key Responsibilities


  • Partner – be the trusted advisor for your stakeholders through expert guidance, coaching to managers in all areas of HR, and making recommendations to optimize organizational effectiveness.
  • Process – develop People policies and processes to meet employment law regulations and requirements, own HR processes, and find opportunities for automation through HR technology.
  • Perks – lead the development and implementation of benefit programs locally, understand how to drive an attractive and competitive offering, and work closely with the Global People Operations team for parity.
  • Payroll – with the support of the Payroll Team, maintain the relationship with our outsourced payroll provider.
  • Collaborate with People Development on training and development initiatives as well as supporting our elite onboarding process and performance management program.
  • Support People Acquisition with local recruitment needs and establish a seamless candidate experience.
  • Pair with People Culture on employee engagement initiatives and local internal communications.
  • Represent People Experience in being the face of our local office and bringing local events to life.

    About You


  • 3+ years of proven experience managing a benefits offering
  • Tech industry experience is preferred.
  • Ability to demonstrate experience and knowledge of US benefit plans including Healthcare and 401k is critical.
  • Tech-savvy with a keen interest in anything HR Tech and Systems.
  • Strong organizational skills with effective prioritization and the ability to work independently.
  • Can demonstrate leadership on US benefit matters through a range of projects, tasks and renewals. Prepared to contribute to the wider Global strategy.
  • Hands-on, always ready to roll up your sleeves, and go above and beyond for the team.
  • Process-driven, always looking for ways to optimize the day-to-day.
  • A thought partner who can demonstrate a good balance of emotional intelligence with pragmatic judgment, allowing them to see the bigger picture.
  • Ability to build, nurture relationships and interact with all levels of management.
  • Bachelor’s degree or equivalent in business or human resources is preferred.





    What we stand for
    At, everything starts with our values, including the experience we offer our people.
    We supercharge your professional growth with career development programs and leadership training. You can learn your way, with tailored pathways and online platforms. And be inspired at relevant conferences.
    We don’t stop at ‘good’ here. We strive for excellence amongst our teams every day and recognize colleagues who take it to the next level through our quarterly peer-nominated Hero awards.
    We’re proud of our global connections and inclusive environment. So we champion this through our colleague-led community groups and celebrate many cultural events together.
    Want to see us in action?
    More about
    Our technology makes payments seamless. We provide the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, world-class fraud filters and reporting, through one API. And we can accept all major international credit and debit cards, as well as popular alternative and local payment methods. launched in 2012, and we now have a team of 1800 people across 19 international offices. To date, we’ve raised a total of $1.8 billion, with our Series D valuing us at $40 billion.
    We believe in equal opportunities
    We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 
    Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.
    When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. 
    We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.
    Job Overview