Senior Knowledge Management Engineer (Search, AI, Portal)


  • Full Time
We're Celonis, the global leader in execution management and process mining technology, and one of the 50 most valuable private companies in the world. We believe that every company can unlock its full execution capacity – and for that, we need you to join us.

The  Team:

The Knowledge Management team has the mission to make knowledge a competitive advantage for Celonis that allows every employee to perform at its best and to maximize value for our customers. Our solutions focus on improving accessibility to knowledge and to provide knowledge proactively to our users. We focus on tools, processes and people to achieve our mission. 

The Role:

The Knowledge Management Engineer is the technical owner of the Knowledge Management platforms. The KM Engineer will design the technology architecture, identify and execute on opportunities to drive scalability, reliability and performance of the platforms, and own the development of the technical solutions coordinating across teams.  The ideal candidate thrives in a dynamic fast-paced environment, has great technical skills and is familiar with state of the art Knowledge Management tools and platforms.

The work you’ll do:

  • Execute and implement the technical solutions. Own the full development cycle of the technology solutions that enable the business outcomes, from solution design, to development, testing and release.
  • Own the scalability, reliability and performance of the KM platforms, and identify and execute on opportunities for enhancement and improvement.
  • Drive the technical strategy for the Knowledge Management platforms (enterprise search, AI solutions, employee portal, and more).
  • Resolve incidents related to the KM platforms, triaging,  troubleshooting and implementing fixes.
  • Develop automation scripts using the Celonis software to scale manual tasks that will increase the data quality of Knowledge Management. 
  • Collaborate and coordinate execution with other technical teams within Celonis, and with software vendors.

The qualifications you’ll need:

  • Bachelor's degree in Computer Science, Information Science, Computer Engineering (or similar field)
  • 5+ years  integrations, platform or application engineering experience (or similar roles)
  • Experience in designing, developing and maintaining REST APIs, Web APIs, and other web services, integrations or custom connectors
  • Fluency with one or more general purpose programming languages (such as Python or SQL ) to autonomously configure data sources (JSON),  manage processing pipelines and perform data transformations in multi-source applications. 
  • Experience with user interface (UI) technologies such as HTML, CSS, or Angular
  • Experience administering or developing any Enterprise AI Search solution and/or intranet software (such as ServiceNow, Sharepoint or others) is a plus.
  • Experience delivering projects on time and to the requisite level of quality, collaborating with internal and external stakeholders as necessary
  • Enjoy working in an agile and dynamic environment
  • Excellent spoken and written English. 

What Celonis can offer you:

  • The unique opportunity to work within a new category of technology, Execution Management
  • Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
  • Great compensation and benefits packages (stock options, retirement plan, generous time off, family leave from day one, and more)
  • Mental well-being support (mindfulness tools such as Headspace, virtual events, and more)
  • A global and growing team of Celonauts from diverse backgrounds to learn from and work with
  • An open-minded culture with innovative, autonomous teams
  • Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
  • A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

About Us

Celonis reveals and fixes inefficiencies businesses can’t see, enabling them to perform at levels they never thought possible. Powered by its market-leading process mining core, the Celonis Execution Management System provides a full set of platform capabilities for business executives and users to eliminate billions in corporate inefficiencies, provide better customer experience and reduce carbon emissions. Celonis has thousands of implementations with global customers and is headquartered in Munich, Germany and New York City, USA with more than 23 offices worldwide.

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws.  As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations.  Different makes us better.

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