People Operations Program Manager

Canva

Canva’s Commitment and Mission

At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! 

Our mission at Canva is to empower the world to design and since launching in 2013, we have grown exponentially, amassing over 75 million monthly active users across 190 different countries and a team of over 2,800 people… and the best bit is that we’ve only achieved 1% of what we know we’re capable of. 

Join us and design your future.

About the Team 

This opportunity sits within the People Group. The People Group’s mission is to create the most effective and engaged company in the world. The People Operations team is responsible for providing advice and support to our employees from onboarding through to offboarding, working closely with a wide variety of stakeholders such as IT, Finance, Legal, and leaders to deliver exceptional employee experiences. You will join a small but might Projects and Compliance team, which is relatively newly formed and growing, and will autonomously own multiple complex projects spanning all different areas of business impact.

About the role

At the heart of what makes our people experience world-class and seamless are strong problem solvers and collaborators, with a relentless focus on delivering friction-free employee experiences. Across the entire employee lifecycle, from onboarding all the way to offboarding, and everything in between, the People Operations team fuels Canva’s hyper-growth by delivering seamless, scalable, and delightful employee experiences. 

You’ll thrive in a fast-moving, fluid environment, supporting the day-to-day delivery of HR operational needs, as well as leading and driving impactful projects. This could be things like developing and rolling out new and critical people policies, launching a new Canva entity in a location we haven’t operated in before, supporting members of our team impacted by recent world events or launching new technologies that will improve our employee experience even further. The majority of your work will impact our global team, see you working across multiple regions, collaborating with many different stakeholders and include a high degree of leadership and project management. If your sweet spot is at the intersection of people, process and technology, and you get a kick out of delivering value to customers, streamlining processes and problem solving for scale, this is the role for you.
 

 

What You’ll Do

 

  • Provide advice and support to our employees from pre-employment through to offboarding, serving as the point of escalation for our People Shared Services team.
  • Create and maintain new HR policies, processes and resources for employees, ensuring anything we develop is fast, scalable and repeatable as we continue to grow and scale globally. 
  • Lead and support a wide range of people programs, such as; evolving our global people portal, system related acquisition and integration work, improving the employee experience and collaborating closely with colleagues across the whole People team, from TA to Rewards.
  • Support Canva’s growth in new locations and acquisitions, and work with our global teams to ensure alignment across our offices.
  • Drive change management of global initiatives and resources to support and care for our team. 
  • Proactively identify inefficiencies and continually drive process improvements.
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    What We’re Looking for

     

  • Proven experience in an HR or People Operations role is a must
  • Experience working on global expansions, acquisitions and in a rapid scaling business is desirable
  • Experience using an HRIS system, Workday preferred
  • Experience in Australia is a must, experience working across regions with a geographically dispersed HR team is highly desirable. 
  • Excellent interpersonal, written and verbal communication skills.
  • Excellent problem solving skills, with the ability to balance the needs of the business and the employees while maintaining compliance.
  • Comfortable working in highly ambiguous situations, with a proven ability to come up with scalable solutions for time-sensitive matters.
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    Being a Force for good.
     
    One of our core values at Canva, “Being a force for good” means we are actively working towards a world that isn’t just good for a small few, but one that’s good for everyone. We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community. To achieve this, we need to constantly work towards making Canva the best place to work, for everyone.
    Working at Canva 
    Our culture is unlike anywhere else and we design your #CanvaLife experience to empower you to do the best work of your life.  
    Whether you’re in the office, working from home or choosing your own adventure, our benefits for permanent Canvanauts include: 
    Equity packages for you to truly be a part of the Canva journey. 
    We have a hybrid work model (in-office & from home), so while our offices are always open to you, we aim to come together for 8 days a year at minimum – balancing flexibility and connection
    Flexible leave so you can recharge, give back, support others or focus on your own professional development.
    Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
    An annual Vibe & Thrive allowance. This is for you to spend on whatever will support your wellbeing and development.. because you know what you need to Vibe and Thrive, better than anyone.
    Virtual and in-office wellness benefits including Canva University, Employee Assistant Programs and Fitness & Meditation Classes.
    Canva For Good program matching your not-for-profit donations, Force for Good leave (3 paid volunteering days) and a range of sustainability and ethical initiatives to get involved in.   
    We make hiring decisions based on your experience, skills and passion. Please note that interviews are conducted virtually. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
    Job Overview