Staff Product Manager: Bank Channel

Bill.com

  • Full Time

About Bill.com

Bill.com, together with its wholly owned subsidiaries Divvy and Invoice2go, is focused on being the one stop shop that simplifies, digitizes, and automates complex financial operations for small and midsize businesses. Customers use the platform to manage end-to-end financial workflows and to process payments. The AI-enabled, financial software platform creates connections between businesses and their suppliers and clients. It helps manage cash inflows and outflow. The company partners with several of the largest U.S. financial institutions, the majority of the top 100 U.S. accounting firms, and popular accounting software providers. Bill.com has its headquarters in San Jose, California with offices in Houston, Texas, Draper, Utah, and Sydney, Australia.

Mission:

We are looking for a talented, enthusiastic and dedicated person to join Bill.com’s Product Management team and lead partnerships with major financial institutions. This person will deliver  great product solutions for key strategic partners leading to success for the financial institutions and BDC.

 

Responsibilities:

 

  • Own and manage key strategic partnership channel roadmap to launch new products/features and improve existing products by clearly understanding both customer needs and partner needs
  • Lead the product partnership with top banks to drive successful outcomes for the bank and BDC
  • Be the voice of the bank within BDC so that cross-functional teams (marketing, customer success, product, payment ops, risk) understand the bank objectives and success metrics
  • Product owner for Partner Success team
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    Professional Experience/Background to be successful in this role:

     

  • 8+ years of product management or related professional experience in the software industry or financial / fintech industry
  • Experience managing partnerships and strategic business relationships with third party companies is a must. Can deliver presentations to high level internal and external stakeholders successfullyBuild and sustain relationships with key stakeholders, drive product development with cross-functional teams, and deliver high-impact experiences–quickly
  • Excellent leadership and interpersonal skills; ability to persuade, communicate vision and motivate people at every level; collaborative working style
  • Excellent analytical and quantitative abilities; proficiency in product analytics, testing methodologies and data-backed decision processes
  • Experience with small business/mid-market customers and/or bank financial products 
  • Bachelor’s degree required, MBA a plus but not required
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    Competencies (Attributes needed to be successful in this role):

     

  • Customer Orientation
  • Strong Communication skills (Internal and External facing)
  • Functional/Technical Expertise (including AGILE)
  • Problem Solving & Decision Making
  • Adaptability
  • Alignment to Company Values
  • Learning AgilityTeam PlayerAttention to detail and follow through
  • Expected Outcomes in 3 to 6 months:

     

  • Clear understanding of the Bill.com Connect product offering which is used by many top financial institutions in the US
  • Clear understanding of bank partner needs and requirements, their customer needs
  • Management of key workstreams related to partner implementations
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    Bill.com is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law.
    Bill.com Culture:
    ●      Humble – No ego
    ●      Fun –  Celebrate the moments
    ●      Authentic – We are who we are
    ●      Passionate – Love what you do  
    ●      Dedicated – To each other and the customer
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