SDR Manager

Attentive

  • Full Time

About Attentive: 
Attentive® is the most comprehensive text message marketing solution, driving 20.5% of total online revenue for businesses by creating thoughtful SMS experiences. Using real-time behavioral data, Attentive makes it possible for businesses to automatically send engaging text messages to each subscriber. Over 4,000 leading businesses like CB2, Pura Vida, Urban Outfitters, Rebecca Minkoff, Steve Madden, and more rely on Attentive and see strong performance, like 30%+ click-through rates and 25x+ ROI.

In March 2021, Attentive announced a Series E investment and is backed by Coatue, Bain Capital Ventures, Sequoia, IVP, and other leading venture firms.

We are looking for a Manager of Sales Development who is eager to build out and scale a department virtually from scratch. There are currently 2 SDRs on the team, and you will be looking to immediately hire 2 more with room for future growth. We’ve already seen initial signs of success in this motion, and you will work closely with Sales Leadership to provide your recommendations on how to best invest in and scale this motion further for the business. You will also coordinate cross-functionally with other departments such as marketing, customer success, product, and engineering

 

Responsibilities

 

  • Manage a team of SDR direct reports, including onboarding, continued training & education, coaching and performance management, and career development
  • Develop, maintain, and optimize SDR processes for prospecting into our extensive database to generate quality pipeline for our team of Account Executives.
  • Tweak existing processes and create new ones to address problems you, your team, and Leadership identifies.
  • Roll out processes, train your team on best practices, and track / analyze results
  • Analyze team and individual metrics to maximize efficiency and productivity
  • Report weekly, monthly, quarterly performance to sales leadership to inform strategic investments for SDR motionTrain and mentor our Sales Development Representatives (SDRs) on prospecting tactics, time management, objection handling, and Salesforce
  • Build and maintain relationships with cross-functional peers for you and your team (Insides Sales Reps, Account Executives, Sales Management, Marketing, etc.)Interview prospective SDR candidatesHelp develop career paths for SDRs to further their professional growth
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    Skills & Qualifications

     

  • 2+ years SaaS experience as a top performing SDR, SDR Team Lead, or AE and/or 2+ years of sales enablement or sales training experience.
  • At least 1 year of management experience is preferred.
  • Familiarity with Gong.io, Salesloft, Salesforce, Gmail, Social Selling techniques.
  • Proven track record in creating, delivering, and training successfully with measurable results in fast paced environments
  • Strong ability to summarize and communicate complex ideas into curriculum with a strong sense of how sales professionals think, operate and absorb trainingPassion for coaching and educating others
  • Strong process and analytical skills to identify inefficiencies and create improvements
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    Benefits & Perks

     

  • Robust health benefits packages including access to a 401k and various medical, dental and vision plans, and $100/month fitness reimbursement
  • Full support for remote work
  • Daily lunch delivery credit and other goodies sent to home
  • Regular company-wide social events (even virtually!)
  • Generous annual education stipend toward job-related external learning opportunities
  • An extremely enthusiastic team that appreciates collaboration 
  • #LI-remote #LI-SP1

     

     

     

    Attentive is an Equal Opportunity Employer. We’re committed to diversity and maintaining a work environment that is free from harassment and discrimination. We’re committed to them because our core values demand it – values like Integrity First, Listening & Cultivating Discussion, and Default to Action. We believe in embracing “self” and that our true strength lies in the diversity of our employees. For this reason, applicants from all backgrounds are encouraged to apply, and will not be discriminated against on the basis of any protected status under federal, state, or local law.
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