Senior Program Manager, People Programs

Atlassian

Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

As Senior Program Managers within Operations Enablement, we lead high-visibility, high-impact programs and projects for Atlassian’s CSS organization. These range from technical delivery, analytics deep dives, customer insights, operational efficiency, and organizational change. We work with global teams to drive outcomes, align with leaders and partners, action risks, and deliver value to our customers. We are adaptable and understand the need to experiment and pivot in a fast-moving environment that’s always changing. We love teamwork and collaboration and are motivated to ensure that our team is a smooth running engine.

This role requires an experienced people programs, program manager to work cross-functionally across Support, Learning and Development, HR, Finance, Technology teams (and all the other teams we collaborate with on a regular basis!). It requires an understanding of how a large people-driven organization operates and experience holding your own in high-level, high-stakes, decision-making conversations. You’ll need the ability to spin up a model on a whiteboard, write a strategy page on Confluence, and jump into Jira to build the right structure for your teams’ work.

This is the perfect role for someone that understands both talent management and program management crafts and who loves rolling up their sleeves and getting deep into the data, building empathy with customers, and working closely with business partners across multiple teams.

Strong candidates will have experience assessing stakeholder impacts and developing and executing change, communications, and training strategies for Support Organizations.

Does this sound exciting?

 

About You

 

  • You have deep experience in change management and communication strategies in fast-paced, dynamic, and global operations environments. You are an excellent collaborator and communicator that can expertly inspire change across teams. You can vigilantly prioritize and are focused on delivering outcomes. You know when to run with something on your own and when to ask for help. You are attentive to detail and meticulously organized.
  • Passionate about people programs, analytics-driven research, and operations projects. You are curious to learn the details and quick to develop impactful business insights.
  • Display extremely high integrity and strict confidentiality of sensitive information.
  • Experienced collaborator and an excellent communicator. Others seek your mentorship on crafting and delivering comms.
  • Highly driven to deliver outcomes. You own the success, failures, and takeaways of your programs. You lead and inspire your cross-functional teams with confidence.
  • Adaptable and thrive in change. You love feedback and know that it’s a cornerstone of growth.
  • Excel at creating trusted partnerships with senior leaders. You are known for your proactive communication, considered decision-making, and clean escalations.
  • Believe that effectively managing change is at the heart of adoption. You have deep experience in global organizational change practices.
  • Have an infectious sense of urgency to help those around you! You’re a mentor, multiplier, negotiator, and awesome communicator.
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    On your first day, we’ll expect you to have

     

  • 12+ years of professional experience in program, product, and operations management.
  • Experience with systems, methodologies, and frameworks used to tackle complex people programs.
  • Experience building a program from scratch, developing a strategy informed by research, and crafting the implementation and change plan.
  • An analytic rigor, drive to support decisions with data, and ability to make data digestible to diverse audiences.
  • Experience in diagnosing friction in teams, moving them to good, and going above and beyond to ensure they are great.
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    It’s great, but not required, to have

     

  • Experience working in a dynamic software company with operations and support teams, located in different geographies.
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    Our perks & benefits
    To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.
    About Atlassian
    The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we’re motivated by a common goal: to unleash the potential of every team.
    We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
    To learn more about our culture and hiring process, explore our Candidate Resource Hub.