Principal Recruiter – Customer Support Services (CSS)

Atlassian

Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Over the past couple of years, Atlassian has doubled in size, and we’re making substantive investments in the very team that powers our growth – Talent Acquisition. We are excited to share that our North America Customer Support Services (CSS) Recruiting Team is hiring a Principal Recruiter!

In case you don’t know us yet, Atlassian is a global software company helping teams around the world unleash their potential. We build tools that help teams collaborate, build, and create together. With our 200,000+ customers and team of 8,000+ Atlassians, we are building the next generation of team collaboration and productivity software. We believe the power of teams have the potential to help shape a more open, authentic, and inclusive world.

CSS Recruitment helps power the teams that ensure life-long customers by hiring professionals that deliver remarkable outcomes for our customers.  We serve as partners to CSS Leaders in building their team, and offering consultative insights beyond filling their roles.   

Our most successful recruiters are data-driven in managing search health and progression, passionate about advising and coaching their business partners (even if that means tough conversations), and committed to inclusive hiring. We’re a growing and evolving company, so if you’re a builder – you’ll excel with us!

 

What You’ll Bring:

 

  • A strong recruiting background (most have 6+ years’ experience) with a demonstrable track record leading senior partners to successful hiring outcomes
  • Exceptional command of the end to end recruiting process, including sourcing & screening talent, building candidate relationships and closing talent, and establishing trusting, aligned hiring manager partnerships
  • Experience leveraging recruitment data to provide insights and guide impactful decisions. 
  • Exposure and a commitment to innovative recruiting strategies and inclusive hiring practices designed to improve representation of URGs within Atlassian
  • The ability to navigate projects and plans from creation to launch to improve results
  • Alignment with our values, which are table stakes for how we collaborate, grow, and win as a team
  • The ability to drive strategic projects from creation to launch to improve outcomes within Executive Search, and Talent Acquisition overall (such as vendor management strategy and candidate experience enhancements
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    Our perks & benefits
    To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.
    About Atlassian
    The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we’re motivated by a common goal: to unleash the potential of every team.
    We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
    To learn more about our culture and hiring process, explore our Candidate Resource Hub.