Principal Product Manager, Performance and Scale


  • Full Time

Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we’re able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.
The Performance & Scale Center of Excellence ensures that all Atlassian SaaS Products are competitively performant at any scale. We aspire to unleash the potential of every team, with delightfully fast ways of moving our users’ work from inception to done.
Practically, this role will deliver FAST Atlassian SaaS products by; assessing their competitive performance, planning a strategy to be competitively performant, estimating & funding the required effort & providing platform support to make it happen.
This role is unique in terms of its scope & opportunity for influential impact across *every* Atlassian SaaS product. You; excel in ambiguous situations, are autonomous & stay motivated by the opportunity to improve the lives of 100s of millions of knowledge workers.


In this role, you will:


  • Lead the strategy to make all Atlassian SaaS product competitively performant at any scale
  • Lead enablement and plans for all SaaS teams at Atlassian to improve performance
  • Influence partner teams & leaders by creating a compelling vision & executable strategy
  • Partner with your data, design, product management & engineering squad team members to identify opportunities to accelerate performance improvements
  • Establish a network of performance champions across Atlassian’s SaaS products, enabling them to make rapid performance improvements
  • Report to our Head of Product for Performance & Scale Center of Excellence

    On your first day, we’ll expect you to have:


  • Strong product management experience in B2C/B2B/Enterprise SaaS environments
  • Atlassian-wide company impactful strategy
  • The ability to form strategy through diagnosis, guiding policy & coherent actions, thereby creating a compelling vision & three year strategy
  • You partner with data scientists & analysts to develop customer-centric recommendations
  • Push at the edges of status quo & see failure an as opportunity to grow
  • Collaborative & influential soft leadership
  • Background in building relationships & influencing at all levels
  • Crisp storytelling tailored to diverse audiences, backed with compelling qualitative & quantitative insight
  • Present to executive leadership teams & discuss performance challenges with engineers
  • Executing with speed & collaboration
  • Experience transitioning between high-level strategy work & the ground-floor executional work
  • A bias for moving fast, without compromising quality or team collaboration
  • Balance customers needs with Atlassian needs & communicate the rationale behind decisions
  • User-focused mindset that finds the win-win intersection of diverse product strategies across Atlassian SaaS

    It’s great, but not required, if you have:


  • Experience working with data analysts to Identify opportunities to develop customer-centric recommendations
  • Experience with platforms & products at multi-million user scale
  • Experience with marketplaces & 3rd party ecosystems

    Join us & chart the course to a day when our users say: “Atlassian products are FAST”
    Our perks & benefits
    To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.
    About Atlassian
    The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we’re motivated by a common goal: to unleash the potential of every team.
    We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
    To learn more about our culture and hiring process, explore our Candidate Resource Hub.
    Job Overview