Principal Product Manager – IT Ops


  • Full Time

Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

As we expand our Atlassian footprint in India in mid-2022,We have an office in Bengaluru but as we continue to expand our footprint in India, we can hire eligible candidates remotely anywhere in India.

Atlassian’s products are used by more than 100,000 organisations including a large swath of the fortune 500 to help enterprises deliver faster and make their customers happy. In the last decade, maturing public cloud, broad internet access, leaps in AI/ML, mainstream big data, have accelerated the pace of innovation, and only the enterprises adopting digital transformation are set up for future success.

No team knows the impact of digital transformation programs more than enterprise IT and Atlassian has taken a major strategic bet in helping enterprise IT teams transform. Atlassian’s IT Solutions focus on creating a unified and modern IT solutions portfolio spanning IT service management (ITSM), operations management (ITOPs/ITOM), business management (ITBM), enterprise service management (ESM), SmartOps, and more.

This is a Principal Product manager IC role, which will focus on building/enhancing ITOPs capabilities for Atlassian’s IT solutions. In this role, you will help unify and define multiple ITOPs capabilities (incident management, alert management, analytics, mobile apps, and more) across ITSM and DevOps markets. This is a strategic role that requires you to directly drive complex areas and help a small PM team to lead specific features. This role will require you to independently create strategies, and influence/align multiple teams both internally and externally. You will help the leadership in long term planning and team development. If you are looking to bring together your diverse technology experience and fast-track your career in a world-class product company and have a very deep customer bias; this is the role for you.


Your background


  • 10+ years of PM experience building enterprise software products and/or tech services and/or platforms
  • 3 years of experience in ITSM, ITOPs, DevOps or related product management
  • Have led or guided PMs and engineers in building complex products or platform (large TAM)
  • Have understanding of cloud tech, IT and Dev environments
  • Have written multiple vision/strategy documents and internal/external technology talks
  • Have worked in large-scale collaborative companies across timezones
  • Experience with enterprise IT org structures, buying/refresh/adoption cycles
  • Experience working directly with customers in collaboration with sales/systems engineering teams for large deployments or deals.





    Our perks & benefits
    To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.
    About Atlassian
    The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we’re motivated by a common goal: to unleash the potential of every team.
    We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
    To learn more about our culture and hiring process, explore our Candidate Resource Hub.
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