Pre-Sales Solutions Engineering Manager

Atlassian

Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Job Summary

Atlassian is looking for a Solutions Engineering Manager passionate about leading a highly talented team of Solutions Engineers (SEs) who are accustomed to solving our hardest customer problems and closing our largest enterprise deals. In this role, you’ll be leading an SE team as well as working directly with the enterprise sales team and channel partners to understand the needs of Atlassian’s customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. If you’re a top-performing enterprise Solutions Engineering Manager who is customer-obsessed, this may be your dream job.

 

Key Responsibilities Include:

 

  • Directly manage a solutions engineering team
  • Motivate and coach your team
  • Prioritize and drive key results
  • Work with your team to investigate, discover, and assess client pain points and map client business and technical requirements to Atlassian capabilities
  • Partner with sales management to align SE team to sales goals
  • Be a player/coach who works with your team on, and delivers deeply compelling presentations to customers and prospects.
  • Work with product management to advance Atlassian’s product line and provide customer feedback.
  • Pursuant to Atlassian policy, individuals must be fully vaccinated and submit proof of their vaccinated status to assume this role, subject to legal exemptions. Candidates must provide proof of their vaccinated status within 30 days of their start date. Please reach out to your recruiter if you have questions about this requirement or if you’d like to submit a request for an exemption prior to the start of your employment.

     

     

     

     

     

    More About You
    We’re looking for a dynamic team member who will both teach and learn from all of us on the Solutions Engineering team. On paper, you have 5-7 years of experience interacting with enterprise customers in a pre-sales or consulting leadership capacity. More importantly, you are a proven team leader and motivator who can interpret complex problem statements, boil them down into simple solutions, and collaborate with prospects, channel partners, the Atlassian sales team and the SE team to deliver winning solutions. You’re equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences. You love to learn, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making clients successful.
    Still reading? You’ll need deep familiarity with Atlassian products. You understand the process by which software gets defined, built and deployed, and you have experience or familiarity with the Scaled Agile or DevOps solution spaces. As a bonus, you can wow us with your vision for how these solution spaces come together.
    Really want to win us over? Tell us about your experience using Atlassian tools in the wild.
    Up to 30% travel may be required for this role.
    More about our team
    You’ll be working alongside a globally distributed SE team, speaking with Global 2000 companies everyday, collaborating closely with our sales teams to provide an Enterprise grade experience to our customers. We’re a get s#$% done global team, built on Atlassian’s core values. If this mirrors how you want to work, then we are excited to have you join the team and help our company grow and change for the better.
    Our perks & benefits
    To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.
    About Atlassian
    The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we’re motivated by a common goal: to unleash the potential of every team.
    We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
    To learn more about our culture and hiring process, explore our Candidate Resource Hub.