Pre-Sales Solutions Engineer


  • Full Time

Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we’re able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.

Atlassian helps teams everywhere change the world and our software is used by more than half of the Fortune 100 companies, connecting people with content and co-workers they need to get their jobs done, faster. Our products are revolutionising the software industry and helping teams collaborate and craft the magic that delivers their best work. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear, your work directly impacts the products they use to advance humanity!

Atlassian is looking for a kick-!@$ Solutions Engineer passionate about solving our hardest customer problems and closing our largest enterprise deals. This role will partner with both the enterprise sales team and regional channel partners to understand the needs of Atlassian’s customers, strategise on how to navigate sophisticated scenarios, provide compelling value-based demonstrations, and ultimately close business.


In this role you will get to:


  • Investigate, discover, and assess client concerns; map client business and technical requirements to Atlassian capabilities
  • Configure and deliver tailored presentations to customers and prospects, clearly communicating the value and differentiation of the Atlassian platform while showing how we tackle their business challenges
  • Partner with Sales Teams to develop compelling account strategies, helping Atlassian to achieve revenue goals
  • Contribute to the evolution of practices through resource sharing, feedback loops, etc
  • Partner with product management to identify areas of opportunity to advance Atlassian’s product line; be a key source of market feedback into the product organisation
  • Chip in on thought leadership including, representing Atlassian at conferences and partner training; building white papers, analyst relations, and blog posts
  • Contribute to our knowledge base including researching competitors, formulating solution-focused perspectives, and experimenting with emerging market trends

    On your first day we will expect you to:


  • Both guide and learn from all of us on the Solutions Engineering team
  • Have proven experience interacting with enterprise customers in a pre-sales, consulting, or delivery capacity.
  • Be a creative problem solver who can interpret sophisticated problem statements
  • Excel at boiling these down into simple solutions while collaborating with prospects, channel partners, and sales teams to deliver winning solutions
  • Be comfortable in a multi-functional context, interacting with executives or talking shop with strong technical audiences
  • Love to learn, are open to giving and receiving feedback, tolerate failure, love to win, and above all – are passionate about making clients successful
  • Still reading? A strong familiarity with Atlassian products is desired
  • You understand the process by which software gets defined, built, and deployed. You also have experience or familiarity with the Scaled Agile, ITSM or DevOps solution spaces



    We are a regionally focused SE team, speaking with Global 2000 companies every day, collaborating closely with sales to provide an Enterprise grade experience to our customers. We’re a get s#$% done distributed organisation, built on Atlassian’s core values. If this mirrors how you want to work, then we are excited at the prospect of having you join the team!
    Our perks & benefits
    To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.
    About Atlassian
    The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we’re motivated by a common goal: to unleash the potential of every team.
    We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
    To learn more about our culture and hiring process, explore our Candidate Resource Hub.