Accounts Receivable Specialist (Collections Team)


Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Are you an experienced Accounts Receivable Specialist with a good sense of humor, a rock-solid work ethic, and love for detail? If so, we’ve got a home for you here in our Accounting team. We’ve built a truly extraordinary team of Accounting professionals who take their jobs, but not themselves, seriously.

If you are looking to take your career to the next level at a dynamic company with world-class talent, we encourage you to join us. You’re a great fit for this role if you’re passionate about customer service, process improvement and problem solving. Some of your deliverables will include identifying and allocating customer payments in the order entry and accounting system, processing refunds and withholding tax forms, following up with customers regarding outstanding payments, assisting with bank reconciliations, and ensuring that all documentation is retrieved on sales orders in order comply with revenue recognition standards. You will also handle the core accounting responsibilities of Atlassian and hold high standards for processing transactions.


In this role:


  • You will process all transactions settled by checks and bank transfers and be responsible for downloading bank statements
  • You will need to identify and allocate payments both in the ordering system and in the accounting system for partners and customers
  • You will be processing refunds and withholding tax forms
  • You will need to set-up payments in the global banking platform
  • You will be in charge of bank reconciliations, including gateway data reconciliation
  • You will work closely with customers and partners to ensure all cash receipts are accounted for correctly
  • You will be investigating unallocated payments and reconciliation of undeposited funds account
  • You will perform customer collection procedures on outstanding receivables
  • You will evaluate processes and will be initiating improvements to increase operational efficiency
  • You will show your love for accounting and be open to other tasks that may be assigned to you

    On your first day, we’ll expect that:


  • You have excellent oral and written English communication skills
  • You have 2 to 3 years experience as an Accounts Receivable Specialist
  • Your organizational skills are superb and your manage time well
  • You have worked previously with a multinational company or BPO/Shared Services with local and global reporting requirements, preferably in a public company environment (SOX)
  • You have strong system skills (MS Excel). Experience with ERP systems (SAP, Oracle, Netsuite, etc.) required.
  • You are highly analytical and strategic – emphasis on problem solving, automation, and constant improvement



    More about our team
    This role will be a member of the Atlassian Operations Accounting Team responsible for AR, Revenue, AP, GL, Fixed Assets, Prepaid and Accruals. In this role you will work with various members of the accounting team in addition to working closely with customer advocates, sales operations and support teams.
    Our perks & benefits
    To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.
    About Atlassian
    The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we’re motivated by a common goal: to unleash the potential of every team.
    We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
    To learn more about our culture and hiring process, explore our Candidate Resource Hub.